Model year record

2021 Ram Promaster City

3 recall campaigns on file for this model year. 6 owner complaints on file.

Recalls

Recall campaignNHTSA 21V728000

Exterior lighting: turn signal

Component
Exterior lighting: turn signal
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
23,853
Reported to NHTSA
2021-09-21
Owners notified
2021-10-28

Defect description

Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Safety risk

The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.

Manufacturer remedy

Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.

Recall campaignNHTSA 21V699000

Seat belts: rear/other: retractor

Component
Seat belts: rear/other: retractor
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
10,372
Reported to NHTSA
2021-09-09
Owners notified
2021-10-28

Defect description

Chrysler (FCA US, LLC) is recalling certain 2021 Ram ProMaster City and Ram ProMaster vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Safety risk

An unsecured child restraint system can increase the risk of injury during a crash.

Manufacturer remedy

Dealers will inspect and replace the seat belt retractors as necessary, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853- 1403. FCA US LLC's number for this recall is Y61.

Recall campaignNHTSA 21V147000

Service brakes, hydraulic: antilock/traction control/electronic limited slip: control unit/module

Component
Service brakes, hydraulic: antilock/traction control/electronic limited slip: control unit/module
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
4
Reported to NHTSA
2021-03-09
Owners notified
2021-03-30

Defect description

Chrysler (FCA US, LLC) is recalling certain 2020-2021 Ram ProMaster City vehicles. The Anti-Lock Brake System (ABS) module may have internal damage, which could result in a loss of braking performance or autonomous braking functions.

Safety risk

The loss of braking performance or autonomous braking functions can increase the risk of a vehicle crash without prior warning.

Manufacturer remedy

FCA US, LLC will notify owners, and dealers will replace the ABS module, free of charge. The recall began on March 30, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Engine3
Equipment1
Exterior lighting1
Seat belts1

The 2020 model has 6 times as many complaints as this one. The 2022 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.