Model year record

2018 Subaru Crosstrek

5 recall campaigns on file for this model year. 272 owner complaints on file.

Recalls

Recall campaignNHTSA 21V263000

Suspension: rear

Component
Suspension: rear
Manufacturer
Subaru of America, Inc.
Vehicles affected
408,271
Reported to NHTSA
2021-04-15
Owners notified
2021-05-17

Defect description

Subaru of America, Inc. (Subaru) is recalling certain 2018-2019 Subaru Crosstrek, 2019 Crosstrek Hybrid, and 2019 Forester vehicles. The rear stabilizer bracket bolts may loosen and detach.

Safety risk

Missing bolts may allow the rear stabilizer bracket to shift, increasing the risk of a crash.

Manufacturer remedy

Subaru will notify owners, and dealers will retorque and replace any missing bolts, free of charge. Owner notification letters were mailed May 17, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRD-21.

Recall campaignNHTSA 21V264000

Electrical system: software

Component
Electrical system: software
Manufacturer
Subaru of America, Inc.
Vehicles affected
466,205
Reported to NHTSA
2021-04-15
Owners notified
2021-06-01

Defect description

Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.

Safety risk

A short circuit in the ignition coils may cause a stall, increasing the risk of a crash.

Manufacturer remedy

Subaru will notify owners, and dealers will update the ECM software, replace the ignition coils and, if necessary, the front exhaust pipe, free of charge. Owner notification letters were mailed beginning June 1, 2021. Owners can contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRE-21. Note: This recall includes all vehicles previously repaired under Recall 19V743.

Recall campaignNHTSA 19V743000

Electrical system: software

Component
Electrical system: software
Manufacturer
Subaru of America, Inc.
Vehicles affected
466,205
Reported to NHTSA
2019-10-18
Owners notified
2019-12-04

Defect description

Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, which could result in a short circuit and blown fuse.

Safety risk

If a short circuit occurs while driving, the vehicle may stall, increasing the risk of a crash.

Manufacturer remedy

Subaru will notify owners, and dealers will update the ECM software and inspect and replace the ignition coil, as necessary, free of charge. In addition, on vehicles with confirmed ignition coil damage and a certain stored diagnostic trouble code (DTC), Subaru will replace the front exhaust pipe, free of charge. The recall began December 4, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUQ-02.

Recall campaignNHTSA 19V744000

Engine and engine cooling: exhaust system: emission control: crankcase (PCV)

Component
Engine and engine cooling: exhaust system: emission control: crankcase (PCV)
Manufacturer
Subaru of America, Inc.
Vehicles affected
205,000
Reported to NHTSA
2019-10-17
Owners notified
2019-12-02

Defect description

Subaru of America, Inc. (Subaru) is recalling certain 2017-2018 Impreza and 2018 Crosstrek vehicles equipped with an aluminum Positive Crankcase Ventilation (PCV) valve. The PCV valve may come apart, allowing the separated components to enter the engine, possibly resulting in a loss of power while driving.

Safety risk

An unexpected loss of power while driving can increase the risk of a crash.

Manufacturer remedy

Subaru will notify owners, and dealers will inspect and, if necessary, replace the PCV valve, free of charge. If the PCV valve has separated and the components cannot be found, the engine will be replaced, free of charge. The recall began December 2, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUP-01.

Recall campaignNHTSA 17V701000

Service brakes

Component
Service brakes
Manufacturer
Subaru of America, Inc.
Vehicles affected
2,367
Reported to NHTSA
2017-11-07
Owners notified
2017-11-14

Defect description

Subaru of America, Inc. (Subaru) is recalling certain 2018 Crosstrek vehicles. These vehicles may be equipped with an incorrect floor mat retention bracket, allowing the floor mat to move out of position and interfere with the accelerator or brake pedal operation.

Safety risk

If the floor mat moves out of position and interferes with the accelerator or brake pedal operation, it can increase the risk of a crash.

Manufacturer remedy

Subaru has notified owners, and dealers will inspect the floor mat retention bracket and replace it if necessary, free of charge. The recall began November 14, 2017. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTR-77.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Visibility/wiper6519,000 mi
Unknown or other4418,000 mi
Electrical system356,000 mi
Engine355,700 mi
Power train165,600 mi
Vehicle speed control1324,000 mi
Structure: body918,000 mi
Visibility: windshield719,500 mi
Exterior lighting640,600 mi
Steering624,000 mi
Seats5
Wheels43,150 mi
Forward collision avoidance: warnings32 mi
Lane departure: blind spot detection3
Service brakes3677 mi
Suspension33,800 mi
Electronic stability control (ESC)22,500 mi
Fuel/propulsion system2
Air bags118,000 mi
Back over prevention: rearview system braking1
Chest clip, buckle, harness1
Electrical system: wiring: fuses and circuit breakers139,000 mi
Engine and engine cooling158,000 mi
Forward collision avoidance: adaptive cruise control12 mi
Forward collision avoidance: automatic emergency braking125,000 mi
Lane departure: warning160,000 mi
Structure132,000 mi
Visibility153,000 mi
Visibility: sun/moon roof assembly132,000 mi

The 2017 model has 2 times as many complaints as this one. The 2019 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.