Model year record

2021 Subaru Crosstrek

1 recall campaign on file for this model year. 204 owner complaints on file.

Recalls

Recall campaignNHTSA 23V755000

Power train: automatic transmission: park/neutral start interlock switch

Component: Power train: automatic transmission: park/neutral start interlock switch
Manufacturer: Subaru of America, Inc.
Vehicles affected: 95,830
Reported to NHTSA: 2023-11-09
Owners notified: 2024-01-08

Defect description

Subaru of America, Inc. is recalling certain model year 2021 Crosstrek, 2022 Forester, 2021-2023 Legacy, and Outback vehicles. An insufficient weld may allow water to enter the inhibitor switch, causing it to fail.

Safety risk

An inoperative inhibitor switch may prevent the reverse lights from illuminating and the rearview camera image from displaying, increasing the risk of a crash.

Manufacturer remedy

Dealers will replace the inhibitor switch, free of charge. Owner notification letters were mailed January 8, 2024. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WRQ-23.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

Component	Complaints	Median mileage
Unknown or other	31	6,600 mi
Visibility/wiper	30	2,460 mi
Electrical system	21	60,000 mi
Engine	21	1,300 mi
Power train	16	—
Forward collision avoidance: automatic emergency braking	12	8,308 mi
Forward collision avoidance: warnings	9	—
Service brakes	7	—
Forward collision avoidance: adaptive cruise control	5	1,950 mi
Seats	5	—
Suspension	5	85,000 mi
Fuel/propulsion system	4	—
Steering	4	60,000 mi
Air bags	3	—
Back over prevention: warnings	3	—
Lane departure: assist	3	1,950 mi
Lane departure: warning	3	—
Structure: body	3	—
Vehicle speed control	3	—
Back over prevention: sensing system: camera	2	—
Electrical system: 12V/24V/48V battery	2	1,300 mi
Power train: automatic transmission: lever and linkage: floor shift	2	—
Seat belts	2	—
Visibility: sun/moon roof assembly	2	60,000 mi
Visibility: windshield	2	1,050 mi
Exterior lighting	1	106 mi
I suspect the car seat is counterfeit	1	—
Power train: automatic transmission: internal: CVT	1	—
Power train: manual transmission: internal: shift forks	1	—

The 2020 model has 2 times as many complaints as this one. The 2022 model has 3 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.