Known Recalls

Model year record

2021 Subaru Crosstrek

1 recall campaign on file for this model year. 162 owner complaints on file.

Subaru Crosstrek, 2018–2022 generation
Pictured: the 2018–2022 generation. Coldstreamer20, CC BY 4.0 · Wikimedia Commons

Recalls

Recall campaignNHTSA 23V755000

Power train: automatic transmission: park/neutral start interlock switch

Component
Power train: automatic transmission: park/neutral start interlock switch
Manufacturer
Subaru of America, Inc.
Vehicles affected
95,830
Reported to NHTSA
2023-11-09
Owners notified
2024-01-08

Defect description

Subaru of America, Inc. is recalling certain model year 2021 Crosstrek, 2022 Forester, 2021-2023 Legacy, and Outback vehicles. An insufficient weld may allow water to enter the inhibitor switch, causing it to fail.

Safety risk

An inoperative inhibitor switch may prevent the reverse lights from illuminating and the rearview camera image from displaying, increasing the risk of a crash.

Manufacturer remedy

Dealers will replace the inhibitor switch, free of charge. Owner notification letters were mailed January 8, 2024. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WRQ-23.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Visibility/wiper292,460 mi
Unknown or other256,600 mi
Engine161,300 mi
Electrical system1460,000 mi
Power train12—
Forward collision avoidance: automatic emergency braking108,308 mi
Forward collision avoidance: warnings6—
Forward collision avoidance: adaptive cruise control51,950 mi
Fuel/propulsion system4—
Service brakes4—
Lane departure: assist31,950 mi
Seats3—
Steering31,950 mi
Structure: body3—
Suspension315 mi
Vehicle speed control3—
Air bags2—
Back over prevention: warnings2—
Electrical system: 12V/24V/48V battery21,300 mi
Lane departure: warning2—
Visibility: sun/moon roof assembly260,000 mi
Visibility: windshield21,050 mi
Back over prevention: sensing system: camera1—
Exterior lighting1106 mi
I suspect the car seat is counterfeit1—
Power train: automatic transmission: internal: CVT1—
Power train: automatic transmission: lever and linkage: floor shift1—
Power train: manual transmission: internal: shift forks1—
Seat belts1—

The 2020 model has 2 times as many complaints as this one. The 2022 model has 4 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Other Subaru Crosstrek model years

202620252024202320222021202020192018201720162015201420132012

All Subaru Crosstrek recalls by year

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.