Model year record

2019 Subaru Crosstrek

7 recall campaigns on file for this model year. 403 owner complaints on file.

Recalls

Recall campaignNHTSA 21V263000

Suspension: rear

Component
Suspension: rear
Manufacturer
Subaru of America, Inc.
Vehicles affected
408,271
Reported to NHTSA
2021-04-15
Owners notified
2021-05-17

Defect description

Subaru of America, Inc. (Subaru) is recalling certain 2018-2019 Subaru Crosstrek, 2019 Crosstrek Hybrid, and 2019 Forester vehicles. The rear stabilizer bracket bolts may loosen and detach.

Safety risk

Missing bolts may allow the rear stabilizer bracket to shift, increasing the risk of a crash.

Manufacturer remedy

Subaru will notify owners, and dealers will retorque and replace any missing bolts, free of charge. Owner notification letters were mailed May 17, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRD-21.

Recall campaignNHTSA 21V264000

Electrical system: software

Component
Electrical system: software
Manufacturer
Subaru of America, Inc.
Vehicles affected
466,205
Reported to NHTSA
2021-04-15
Owners notified
2021-06-01

Defect description

Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.

Safety risk

A short circuit in the ignition coils may cause a stall, increasing the risk of a crash.

Manufacturer remedy

Subaru will notify owners, and dealers will update the ECM software, replace the ignition coils and, if necessary, the front exhaust pipe, free of charge. Owner notification letters were mailed beginning June 1, 2021. Owners can contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRE-21. Note: This recall includes all vehicles previously repaired under Recall 19V743.

Recall campaignNHTSA 20V189000

Seat belts: rear/other

Component
Seat belts: rear/other
Manufacturer
Subaru of America, Inc.
Vehicles affected
4,862
Reported to NHTSA
2020-03-31
Owners notified
2020-04-15

Defect description

Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek vehicles with rear seat belt assemblies with a dual-mode locking mechanism. The seat belt webbing sensor locking mechanism may not lock as intended.

Safety risk

In the event of a crash involving multiple impacts, the seat belt may not properly restrain the occupant, increasing the risk of injury.

Manufacturer remedy

Subaru will notify owners, and dealers will replace rear seat belt assemblies, free of charge. The began April 15, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRC-20.

Recall campaignNHTSA 19V856000

Engine and engine cooling: exhaust system: emission control: crankcase (PCV)

Component
Engine and engine cooling: exhaust system: emission control: crankcase (PCV)
Manufacturer
Subaru of America, Inc.
Vehicles affected
51,613
Reported to NHTSA
2019-12-02
Owners notified
2020-01-31

Defect description

Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek, Forester, and Ascent vehicles. The aluminum Positive Crankcase Ventilation (PCV) valve can separate, allowing the separated components to enter the engine, resulting in a loss of power while driving.

Safety risk

An unexpected loss of power while driving can increase the risk of a crash.

Manufacturer remedy

Subaru will notify owners, and dealers will inspect and replace the PCV valve, free of charge. If the PCV valve has separated and the components cannot be found, the short block engine will be replaced, free of charge. The recall began January 31, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUW-08.

Recall campaignNHTSA 19V743000

Electrical system: software

Component
Electrical system: software
Manufacturer
Subaru of America, Inc.
Vehicles affected
466,205
Reported to NHTSA
2019-10-18
Owners notified
2019-12-04

Defect description

Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, which could result in a short circuit and blown fuse.

Safety risk

If a short circuit occurs while driving, the vehicle may stall, increasing the risk of a crash.

Manufacturer remedy

Subaru will notify owners, and dealers will update the ECM software and inspect and replace the ignition coil, as necessary, free of charge. In addition, on vehicles with confirmed ignition coil damage and a certain stored diagnostic trouble code (DTC), Subaru will replace the front exhaust pipe, free of charge. The recall began December 4, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUQ-02.

Recall campaignNHTSA 19V404000

Visibility: glass, side/rear

Component
Visibility: glass, side/rear
Manufacturer
Subaru of America, Inc.
Vehicles affected
256
Reported to NHTSA
2019-05-30
Owners notified
2019-06-11

Defect description

Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek vehicles. The driver's side rear-door window glass may be improperly tempered. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."

Safety risk

Improperly tempered glass can shatter into large pieces, increasing the risk of injury.

Manufacturer remedy

Subaru will notify owners, and dealers will replace the driver's side rear-door window glass, free of charge. The recall began June 11, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUG-92.

Recall campaignNHTSA 19V065000

Steering: electric power assist system

Component
Steering: electric power assist system
Manufacturer
Subaru of America, Inc.
Vehicles affected
10,417
Reported to NHTSA
2019-02-06
Owners notified
2019-02-07

Defect description

Subaru of America, Inc. (Subaru) is recalling certain 2019 Forester and Crosstrek vehicles. A connector inside the Electronic Power Steering (EPS) unit may short circuit resulting in a loss of electric power steering assistance.

Safety risk

Loss of power steering assist would require higher steering effort, increasing the risk of a crash.

Manufacturer remedy

None of the affected vehicles have been sold yet. Subaru has notified dealers and they will inspect the steering gearbox, replacing it as necessary, free of charge. The recall began February 7, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUC-88.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Visibility/wiper11411,300 mi
Electrical system647,405 mi
Unknown or other538,000 mi
Engine409,000 mi
Power train3015,000 mi
Steering173,800 mi
Fuel/propulsion system146,000 mi
Vehicle speed control1115,000 mi
Visibility: windshield924,200 mi
Structure: body77,500 mi
Service brakes6800 mi
Suspension410,500 mi
Wheels4
Exterior lighting3300 mi
Tether, lower anchor (on car seat or vehicle)3
Air bags28,000 mi
Forward collision avoidance: adaptive cruise control220,000 mi
Forward collision avoidance: warnings2
Lane departure: assist27,000 mi
Lane departure: warning27,000 mi
Seats212,000 mi
Visibility28,000 mi
Air bags: sensor: occupant classification18,000 mi
Carry handle, shell, base1
Electrical system: 12V/24V/48V battery142,000 mi
Engine and engine cooling: engine: engine control module (ECU/ECM)17,990 mi
Forward collision avoidance: automatic emergency braking1
Interior lighting1
Power train: automatic transmission174,000 mi
Seat belts: front: warning light/devices18,000 mi
Service brakes, hydraulic131,200 mi
Tires1

The 2018 model has about 1.5 times as many complaints as this one. The 2020 model has 4 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.