CERTAIN MOTOR HOMES AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Safety risk
RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.
Manufacturer remedy
TRAVEL SUPREME WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR TRAVEL SUPREME AT 1-574-862-4484.
ON CERTAIN MOTOR HOMES EQUIPPED WITH VEHICLE SYSTEMS' AQUA-HOT AND HYDRO-HOT WATER HEATERS, WHICH USES WEBASTO BURNER TUBES, THE BURNER TUBES DO NOT MEET SPECIFICATIONS AND COULD FAIL PREMATURELY.
Safety risk
SHOULD THE BURNER TUBE FAIL, THE COOLANT HEATER COULD OVERHEAT, POSSIBLY RESULTING IN A FIRE.
Manufacturer remedy
VEHICLE SYSTEMS IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. OWNERS MAY CONTACT VEHICLE SYSTEMS AT 1-800-685-4298 OR TRAVEL SUPREME AT 574-862-4484.
ON CERTAIN 38' AND 40' MOTOR HOMES, AN INSULATED FOIL HEAT SHIELD, APPLIED ABOVE THE ENGINE TURBO EXHAUST IN THE ENGINE COMPARTMENT AT THE REAR OF THE MOTOR HOME TO DEFECT HEAT, MAY DETACH FROM THE SURFACE.
Safety risk
THIS CONDITION CAN RESULT IN A FIRE CAUSING INJURY TO THE OCCUPANT(S) OF THE MOTOR HOME.
Manufacturer remedy
DEALERS WILL INSPECT THE UNIT TO DETERMINE IF THE SEAM TAPE WAS INSTALLED. THEY WILL RE-ATTACH THE FOIL AND ADD THE SEAM TAPE AS NEEDED. ALL UNITS WILL ALSO HAVE A METAL FABRICATED HEAT SHIELD INSTALLED ON THE SURFACE OF THE INSULATED FOIL DIRECTLY ABOVE THE ENGINE TURBO EXHAUST. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING JANUARY 2003. BEGIN OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT TRAVEL SUPREME AT 1-866-808-9032.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Equipment
1
—
Seat belts
1
—
Seats
1
—
Tires
1
—
The 2003 model has 4 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.