ON CERTAIN MOTOR HOMES EQUIPPED WITH VEHICLE SYSTEMS' AQUA-HOT AND HYDRO-HOT WATER HEATERS, WHICH USES WEBASTO BURNER TUBES, THE BURNER TUBES DO NOT MEET SPECIFICATIONS AND COULD FAIL PREMATURELY.
Safety risk
SHOULD THE BURNER TUBE FAIL, THE COOLANT HEATER COULD OVERHEAT, POSSIBLY RESULTING IN A FIRE.
Manufacturer remedy
VEHICLE SYSTEMS IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. OWNERS MAY CONTACT VEHICLE SYSTEMS AT 1-800-685-4298 OR TRAVEL SUPREME AT 574-862-4484.
ON CERTAIN MOTORHOMES EQUIPPED WITH TUTHILL INDEPENDENT FRONT SUSPENSIONS, THE DEFECT IS INSUFFICIENT TIGHTENING TORQUE OF THE STEERING KNUCKLE CARRIER BOLT THAT MAY RESULT IN SEPARATION OF THE STEERING KNUCKLE FROM ONE OF THE CONTROL.
Safety risk
SHOULD THE STEERING KNUCKLE CARRIER SEPARATE FROM THE CONTROL ARM, THE OPERATOR COULD LOOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH.
Manufacturer remedy
TUTHILL WILL NOTIFY ITS CUSTOMERS AND PROVIDE A RETROFIT KIT P/N K704627 FREE OF CHARGE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT TUTHILL TRANSPORT TECHNOLOGIES AT 800-225-7824 (EXT. #390) OR SPARTAN AT 517-543-6400 OR TRAVEL SUPREME AT 574-862-4484.
ON CERTAIN 38' AND 40' MOTOR HOMES, AN INSULATED FOIL HEAT SHIELD, APPLIED ABOVE THE ENGINE TURBO EXHAUST IN THE ENGINE COMPARTMENT AT THE REAR OF THE MOTOR HOME TO DEFECT HEAT, MAY DETACH FROM THE SURFACE.
Safety risk
THIS CONDITION CAN RESULT IN A FIRE CAUSING INJURY TO THE OCCUPANT(S) OF THE MOTOR HOME.
Manufacturer remedy
DEALERS WILL INSPECT THE UNIT TO DETERMINE IF THE SEAM TAPE WAS INSTALLED. THEY WILL RE-ATTACH THE FOIL AND ADD THE SEAM TAPE AS NEEDED. ALL UNITS WILL ALSO HAVE A METAL FABRICATED HEAT SHIELD INSTALLED ON THE SURFACE OF THE INSULATED FOIL DIRECTLY ABOVE THE ENGINE TURBO EXHAUST. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING JANUARY 2003. BEGIN OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT TRAVEL SUPREME AT 1-866-808-9032.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Tires: sidewall
1
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The 2002 model has about a quarter as many complaints as this one. The 2004 model has about a fifth as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.