ON CERTAIN MOTOR HOMES EQUIPPED WITH VEHICLE SYSTEMS' AQUA-HOT AND HYDRO-HOT WATER HEATERS, WHICH USES WEBASTO BURNER TUBES, THE BURNER TUBES DO NOT MEET SPECIFICATIONS AND COULD FAIL PREMATURELY.
Safety risk
SHOULD THE BURNER TUBE FAIL, THE COOLANT HEATER COULD OVERHEAT, POSSIBLY RESULTING IN A FIRE.
Manufacturer remedy
VEHICLE SYSTEMS IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. OWNERS MAY CONTACT VEHICLE SYSTEMS AT 1-800-685-4298 OR TRAVEL SUPREME AT 574-862-4484.
ON CERTAIN MODELS 36DS03, 38DS02, 38DS03, 38DS04, 40DS01, 40DS03, 40DS04, AND 45DS01 MOTORHOMES BUILT ON SPARTAN CHASSIS, THE ANGLE OF THE HOSES FROM THE HYDRAULIC PUMP COULD CONTACT THE POSITIVE STUD ON THE STARTER.
Safety risk
THIS COULD RESULT IN CLOSE CONTACT WITH THE STARTER AND CAUSE IGNITION OF HYDRAULIC FLUID WHICH COULD RESULT IN INJURY AND/OR PROPERTY DAMAGE.
Manufacturer remedy
SPARTAN IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. DEALERS WILL REPLACE ON VEHICLES WITH CUMMINS ISL ENGINES AND 39MT DELCO STARTERS AT LEAST ONE OF THE 45 DEGREE FITTINGS WITH A 90 DEGREE FITTING AND ALSO REPLACE THE HOSE ASSEMBLY. ON ISL AND ISC ENGINES WITH 42MT DELCO STARTER, DEALERS WILL CHANGE ONE FITTING AT THE REAR OF THE HYDRAULIC PUMP AND RE-ROUTE A HOSE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SPARTAN AT 1-517-543-6400 OR TRAVEL SUPREME AT (574) 862-4484.
ON CERTAIN MOTORHOMES EQUIPPED WITH TUTHILL INDEPENDENT FRONT SUSPENSIONS, THE DEFECT IS INSUFFICIENT TIGHTENING TORQUE OF THE STEERING KNUCKLE CARRIER BOLT THAT MAY RESULT IN SEPARATION OF THE STEERING KNUCKLE FROM ONE OF THE CONTROL.
Safety risk
SHOULD THE STEERING KNUCKLE CARRIER SEPARATE FROM THE CONTROL ARM, THE OPERATOR COULD LOOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH.
Manufacturer remedy
TUTHILL WILL NOTIFY ITS CUSTOMERS AND PROVIDE A RETROFIT KIT P/N K704627 FREE OF CHARGE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT TUTHILL TRANSPORT TECHNOLOGIES AT 800-225-7824 (EXT. #390) OR SPARTAN AT 517-543-6400 OR TRAVEL SUPREME AT 574-862-4484.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Suspension
2
35,000 mi
Equipment: recreational vehicle/trailer
1
6,000 mi
Steering
1
48,420 mi
Suspension: front
1
39,800 mi
The 2003 model has 5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.