Model year record

2014 Volkswagen Golf

5 recall campaigns on file for this model year. 14 owner complaints on file.

Recalls

Recall campaignNHTSA 19V862000

Air bags: frontal: driver side: inflator module

Component
Air bags: frontal: driver side: inflator module
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
226
Reported to NHTSA
2019-12-04
Owners notified
2019-12-20

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2015 Passat, 2011-2014 Golf A6, and 2011-2013 Audi A3 diesel vehicles, thought to have been previously repaired under one of the Takata air bag recalls. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Safety risk

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Manufacturer remedy

Volkswagen will notify owners, and dealers will replace the driver's side air bag inflators, free of charge. The recall began December 20, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69R6, 69Q8, 69Q9, and 69Y5.

Recall campaignNHTSA 18V329000

Unknown or other

Component
Unknown or other
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
252
Reported to NHTSA
2018-05-16
Owners notified
2018-11-29

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

Safety risk

If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

Manufacturer remedy

Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.

Recall campaignNHTSA 18V148000

Air bags: frontal: driver side: inflator module

Component
Air bags: frontal: driver side: inflator module
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
363,713
Reported to NHTSA
2018-03-06
Owners notified
2018-03-16

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

Safety risk

In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Manufacturer remedy

Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.

Recall campaignNHTSA 16V078000

Air bags: frontal: driver side: inflator module

Component
Air bags: frontal: driver side: inflator module
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
659,493
Reported to NHTSA
2016-02-10
Owners notified
2017-03-10

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

Safety risk

In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Manufacturer remedy

Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.

Recall campaignNHTSA 15V483000

Air bags: frontal

Component
Air bags: frontal
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
415,825
Reported to NHTSA
2015-08-04
Owners notified
2016-01-15

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.

Safety risk

A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.

Manufacturer remedy

Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Air bags432,730 mi
Engine2127,000 mi
Fuel/propulsion system238,950 mi
Power train234,272 mi
Unknown or other260,000 mi
Electrical system1
Service brakes116,085 mi

The 2013 model has about a fifth as many complaints as this one. The 2015 model has about a fifth as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Open investigations

An investigation is not a recall. It indicates that NHTSA is currently evaluating an alleged defect but has not reached a final determination.

EA18003Air Bag Clockspring Failure

Air bags: frontal: driver clockspring/spiral cassette

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.