Known Recalls

Model year record

2021 Volkswagen Golf

1 recall campaign on file for this model year. 12 owner complaints on file.

Volkswagen Golf, 2015–2021 generation
Pictured: the 2015–2021 generation. Allie_Caulfield from Germany, CC BY 2.0 · Wikimedia Commons

Recalls

Recall campaignNHTSA 20V716000

Back over prevention: sensing system: camera

Component
Back over prevention: sensing system: camera
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
32,048
Reported to NHTSA
2020-11-18
Owners notified
2020-12-11

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Safety risk

A black or frozen rear view image reduces the driver's visibility when reversing, increasing the risk of a crash.

Manufacturer remedy

Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall began December 11, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91BB/91BC.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Electrical system3—
Service brakes2—
Air bags1—
Engine1—
Exterior lighting1—
Power train1—
Seat belts1—
Steering1—
Unknown or other1—

The 2020 model has about 1.5 times as many complaints as this one. The 2022 model has about a fifth as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Other Volkswagen Golf model years

202320222021202020192018201720162015201420132012201120102009200820072006200520042003200220012000199919981997199619951994199319921991199019891988198719861985

All Volkswagen Golf recalls by year

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.