Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Safety risk
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Manufacturer remedy
Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.
Safety risk
If the fuel pump fails, the engine will stall, increasing the risk of a crash.
Manufacturer remedy
Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Safety risk
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Manufacturer remedy
Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.
VOLKSWAGEN IS RECALLING 4,079 MY 2008 PASSAT AND 2,500 MY 2009 TIGUAN PASSENGER VEHICLES EQUIPPED WITH 2.0T FSI ULEV II ENGINES. THESE VEHICLES HAVE AN ENGINE CONTROL MODULE (ECM) CONTAINING SOFTWARE THAT MAY NOT PROPERLY CONTROL ENGINE IDLE WITH THE AIR CONDITIONING TURNED ON. IN RARE CASES, THE ECM MAY UNEXPECTEDLY INCREASE ENGINE RPM.
Safety risk
AN ENGINE SURGE CAUSED BY AN UNEXPECTED INCREASE IN ENGINE RPM MAY SURPRISE THE VEHICLE OPERATOR AND CAN RESULT IN A CRASH WITHOUT WARNING.
Manufacturer remedy
DEALERS WILL INSPECT AND UPDATE THE ECM SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON MAY 30, 2008. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-893-5298.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Fuel/propulsion system
45
110,000 mi
Engine
43
92,000 mi
Air bags
32
114,000 mi
Electrical system
20
80,000 mi
Fuel system, gasoline
18
80,025 mi
Unknown or other
13
118,000 mi
Steering
12
75,112 mi
Power train
10
104,000 mi
Engine and engine cooling
8
39,249 mi
Service brakes
5
92,000 mi
Vehicle speed control
5
80,025 mi
Exterior lighting
3
70,000 mi
Seats
3
90,000 mi
Visibility
3
23,000 mi
Electronic stability control (ESC)
2
133,000 mi
Fuel system, gasoline: delivery: fuel pump
2
100,000 mi
Power train: automatic transmission
2
12,000 mi
Seat belts
2
90,000 mi
Structure: body
2
31,000 mi
Air bags: frontal: driver side: inflator module
1
—
Electrical system: alternator/generator/regulator
1
165,000 mi
Engine and engine cooling: engine: engine control module (ECU/ECM)
1
170,000 mi
Engine and engine cooling: engine: gasoline
1
170,000 mi
Equipment: appliance: air conditioner
1
12,000 mi
Equipment: electrical: radio/tape deck/CD etc.
1
12,000 mi
Parking brake
1
—
Power train: axle assembly
1
12,000 mi
Service brakes, hydraulic
1
1,500 mi
Tires
1
32,459 mi
Visibility/wiper
1
90,000 mi
Visibility: sun/moon roof assembly
1
—
Visibility: windshield wiper/washer
1
200 mi
Wheels
1
—
The 2007 model has about half as many complaints as this one. The 2009 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.