Model year record

2019 Volkswagen Passat

1 recall campaign on file for this model year. 19 owner complaints on file.

Recalls

Recall campaignNHTSA 19V389000

Exterior lighting: headlights

Component: Exterior lighting: headlights
Manufacturer: Volkswagen Group of America, Inc.
Vehicles affected: 662,185
Reported to NHTSA: 2019-05-22
Owners notified: 2019-07-16

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2020 Volkswagen Passat and 2018-2019 Atlas vehicles. The blocking cap disabling the adjustment of the headlight's horizontal aim may not have been installed. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Safety risk

Without the blocking cap, the headlight aim can be adjusted out of specification, reducing visibility and increasing the risk of a crash.

Manufacturer remedy

Volkswagen will notify owners, and dealers will inspect and, as necessary, block the headlight horizontal adjustment, free of charge. The recall began July 16, 2019. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 94L9.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

Component	Complaints	Median mileage
Electrical system	4	2,025 mi
Service brakes	4	2,500 mi
Engine	2	9 mi
Power train	2	300 mi
Forward collision avoidance	1	15,000 mi
Fuel system, gasoline: fuel injection system	1	40,000 mi
Fuel/propulsion system	1	6,000 mi
Seats	1	17,200 mi
Steering	1	2,000 mi
Unknown or other	1	9 mi
Visibility/wiper	1	5,000 mi

The 2018 model has about a quarter as many complaints as this one. The 2020 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.