ON CERTAIN HEAVY-DUTY CLASS 8 VEHICLES, THE BODY BUILDER WIRING OPTION WAS MIS-WIRED IN SUCH A WAY THAT THE AUTO NEUTRAL WITH SERVICE BRAKE STATUS OPTION MAY ALLOW THE TRANSMISSION TO GO INTO FORWARD GEAR WITHOUT THE DRIVER'S FOOT PRESSING DOWN ON THE BRAKE PEDAL FIRST.
Safety risk
UNINTENDED MOVEMENT OF THE VEHICLE COULD PUT PERSONS IN DANGER INSIDE AND OUTSIDE THE VEHICLE.
Manufacturer remedy
VOLVO TRUCKS WILL NOTIFY ITS CUSTOMERS AND INSTALL AN ADDITIONAL AIR OPERATED STOP LIGHT SWITCH AND THE NECESSARY WIRING CHANGES. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING SEPTEMBER 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT AT 1-800-528-6586.
ON CERTAIN TRANSIT BUSES EQUIPPED WITH CUMMINS WESTPORT B GAS PLUS OR C GAS PLUS 6 CYLINDER ENGINES, THE ELECTRONIC CONTROL MODULE CALIBRATION MAY NOT CORRECTLY DETECT A THROTTLE PLATE ACTUATOR FAILURE THAT COULD RESULT IN AN UNCOMMANDED OPEN THROTTLE CONDITION.
Safety risk
IF THIS EVENT OCCURS, THE VEHICLE OPERATOR WILL NOT HAVE CONTROL OF THE ENGINE SPEED WHICH COULD POSSIBLY RESULT IN A VEHICLE CRASH.
Manufacturer remedy
DEALERS WILL REPLACE THE ELECTRONIC CONTROL MODULE CALIBRATION FREE OF CHARGE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CUMMINS CUSTOMER ASSISTANCE CENTER AT 1-800-343-7357 OR VOLVO TRUCK AT 1-800-528-6586.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Service brakes, hydraulic
1
—
The 2004 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.