Known Recalls

Recall campaign · NHTSA 20V505000

Seats

Volkswagen Group of America, Inc. filed this campaign with NHTSA on 2020-08-26.

Recall campaignNHTSA 20V505000

Seats

Component
Seats
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
5,376
Reported to NHTSA
2020-08-26
Owners notified
2020-09-11

Defect description

Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.

Safety risk

In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.

Manufacturer remedy

Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

6 model years across 6 models.

ModelYears on record
Audi Q52020
Audi SQ52020
Volkswagen Atlas2021
Volkswagen Atlas Cross Sport2020
Volkswagen Jetta2020
Volkswagen Tiguan2020

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.