Model year record

2020 Volkswagen Jetta

6 recall campaigns on file for this model year. 92 owner complaints on file.

Recalls

Recall campaignNHTSA 24V110000

Fuel system, gasoline

Component
Fuel system, gasoline
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
261,257
Reported to NHTSA
2024-02-14
Owners notified
2024-07-25

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.

Safety risk

A fuel leak in the presence of an ignition source increases the risk of a fire.

Manufacturer remedy

Dealers will replace the suction pump, free of charge. Final owner notification letters for Audi owners were mailed on July 25, 2024. Final owner letters for VW owners were mailed on August 13, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are VW: 20UF/Audi: 20YF. Vehicles that were previously recalled under 16V-647 will need to have the new remedy completed. This recall expands and replaces previous recall number 16V-647.

Recall campaignNHTSA 23V604000

Electrical system: ignition: switch

Component
Electrical system: ignition: switch
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
62,538
Reported to NHTSA
2023-08-30
Owners notified
2024-02-01

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Golf, Golf Alltrack, Golf Sportwagen, 2019-2020 Golf GTI, and Jetta vehicles equipped with a conventional ignition switch. The ignition switch may fail, especially in high temperature environments.

Safety risk

Ignition switch failure can cause the electrical system to shut down and the engine to stall while driving, increasing the risk of a crash.

Manufacturer remedy

Dealers will replace the ignition switch, free of charge. Owner notification letters were mailed February 1, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 28H7.

Recall campaignNHTSA 22V815000

Tires: pressure monitoring and regulating systems

Component
Tires: pressure monitoring and regulating systems
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
296,044
Reported to NHTSA
2022-10-31
Owners notified
2022-11-18

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

Safety risk

An undetected sudden loss of pressure in all four tires increases the risk of a crash.

Manufacturer remedy

Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or Audi’s customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 and 45J8.

Recall campaignNHTSA 21V492000

Air bags: air bag/restraint control module

Component
Air bags: air bag/restraint control module
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
379
Reported to NHTSA
2021-06-30
Owners notified
2022-01-28

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020-2021 Jetta and Jetta GLI vehicles. The air bag control module was welded in the incorrect position.

Safety risk

Incorrect positioning of the air bag control module can cause the vehicle's air bags to deploy improperly during a crash, increasing the risk of injury. Additionally, the vehicle's air bags can deploy unintentionally, increasing the risk of a crash.

Manufacturer remedy

Dealers will replace the air bag control module, free of charge. Owner notification letters were mailed on January 28, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69CK.

Recall campaignNHTSA 20V505000

Seats

Component
Seats
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
5,376
Reported to NHTSA
2020-08-26
Owners notified
2020-09-11

Defect description

Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.

Safety risk

In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.

Manufacturer remedy

Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.

Recall campaignNHTSA 20V359000

Service brakes, hydraulic: foundation components: disc: caliper

Component
Service brakes, hydraulic: foundation components: disc: caliper
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
1
Reported to NHTSA
2020-06-17
Owners notified
2020-07-01

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling one 2020 Jetta vehicle. The front brake caliper bolts may come loose.

Safety risk

If a brake caliper bolt comes loose, it may affect the vehicle's brake performance, increasing the risk of a crash.

Manufacturer remedy

Volkswagen will notify the owner, and a dealer will replace all four front brake caliper bolts, free of charge. The recall began July 1, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 47Q2.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Electrical system176,000 mi
Unknown or other167,902 mi
Engine1514,000 mi
Service brakes84,950 mi
Power train7843 mi
Fuel/propulsion system6100 mi
Forward collision avoidance: warnings3
Steering375 mi
Suspension3
Vehicle speed control34,950 mi
Air bags2
Structure: body2
Electrical system: instrument cluster/panel125,000 mi
Electrical system: ignition: anti-theft: control module1
Electronic stability control (ESC)12,200 mi
Seats1
Tires: pressure monitoring and regulating systems1
Visibility/wiper1500 mi
Visibility: sun/moon roof assembly142,829 mi

The 2019 model has about a fifth as many complaints as this one. The 2021 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.