Model year record

2021 Volkswagen Jetta

4 recall campaigns on file for this model year. 132 owner complaints on file.

Recalls

Recall campaignNHTSA 22V514000

Equipment: electrical: infotainment: software

Component
Equipment: electrical: infotainment: software
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
43,091
Reported to NHTSA
2022-07-20
Owners notified
2022-08-02

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Safety risk

A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

Manufacturer remedy

Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.

Recall campaignNHTSA 21V492000

Air bags: air bag/restraint control module

Component
Air bags: air bag/restraint control module
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
379
Reported to NHTSA
2021-06-30
Owners notified
2022-01-28

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020-2021 Jetta and Jetta GLI vehicles. The air bag control module was welded in the incorrect position.

Safety risk

Incorrect positioning of the air bag control module can cause the vehicle's air bags to deploy improperly during a crash, increasing the risk of injury. Additionally, the vehicle's air bags can deploy unintentionally, increasing the risk of a crash.

Manufacturer remedy

Dealers will replace the air bag control module, free of charge. Owner notification letters were mailed on January 28, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69CK.

Recall campaignNHTSA 21V038000

Seats: critical fasteners

Component
Seats: critical fasteners
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
57
Reported to NHTSA
2021-02-01
Owners notified
2021-02-18

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen Tiguan Long Wheelbase and Jetta vehicles. Bolts may be missing from the front seat tracks.

Safety risk

The seat can move front and back without restriction if bolts are missing, increasing the risk of injury during a crash.

Manufacturer remedy

Volkswagen will notify owners, and dealers will inspect the front seat tracks and, as necessary, install the bolts, free of charge. The recall began February 18, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72L6.

Recall campaignNHTSA 20V716000

Back over prevention: sensing system: camera

Component
Back over prevention: sensing system: camera
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
32,048
Reported to NHTSA
2020-11-18
Owners notified
2020-12-11

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Safety risk

A black or frozen rear view image reduces the driver's visibility when reversing, increasing the risk of a crash.

Manufacturer remedy

Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall began December 11, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91BB/91BC.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Service brakes32
Electrical system18
Unknown or other16
Fuel/propulsion system13
Forward collision avoidance: automatic emergency braking7
Engine64,000 mi
Visibility/wiper5
Forward collision avoidance: warnings4
Air bags3
Lane departure: blind spot detection335,000 mi
Seat belts31,900 mi
Steering3
Forward collision avoidance: adaptive cruise control214,000 mi
Latches/locks/linkages2
Latches/locks/linkages: electronic lock/latch actuator2
Power train2
Air bags: air bag/restraint control module160 mi
Back over prevention: rearview system braking1
Exterior lighting1
Lane departure: assist1
Lane departure: lane keep: automatic steering11,000 mi
Lane departure: warning1
Seats11,900 mi
Service brakes, hydraulic: foundation components: disc: pads114,469 mi
Service brakes, hydraulic: foundation components: disc: rotor114,469 mi
Suspension1
Visibility: sun/moon roof assembly119,000 mi

The 2020 model has about 1.5 times as many complaints as this one. The 2022 model has about 1.5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.