Recall campaign · NHTSA 23V338000

Structure: body: hatchback/liftgate

Chrysler (FCA US, LLC) filed this campaign with NHTSA on 2023-05-11.

Recall campaignNHTSA 23V338000

Structure: body: hatchback/liftgate

Component
Structure: body: hatchback/liftgate
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
132,099
Reported to NHTSA
2023-05-11
Owners notified
2024-03-01

Defect description

Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.

Safety risk

A fire while parked or driving can increase the risk of injury.

Manufacturer remedy

Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Scope of coverage

3 model years across 1 models.

ModelYears on record
Jeep Cherokee2016 2015 2014

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.