Model year record

2015 Jeep Cherokee

11 recall campaigns on file for this model year. 2,822 owner complaints on file.

Recalls

Recall campaignNHTSA 23V338000

Structure: body: hatchback/liftgate

Component
Structure: body: hatchback/liftgate
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
132,099
Reported to NHTSA
2023-05-11
Owners notified
2024-03-01

Defect description

Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.

Safety risk

A fire while parked or driving can increase the risk of injury.

Manufacturer remedy

Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.

Recall campaignNHTSA 20V343000

Power train: driveline: differential unit

Component
Power train: driveline: differential unit
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
67,248
Reported to NHTSA
2020-06-11
Owners notified
2020-07-14

Defect description

Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.

Safety risk

A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.

Manufacturer remedy

FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.

Recall campaignNHTSA 18V332000

Electrical system: wiring

Component
Electrical system: wiring
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
4,815,661
Reported to NHTSA
2018-05-17
Owners notified
2018-06-04

Defect description

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Safety risk

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Recall campaignNHTSA 17V824000

Equipment

Component
Equipment
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
61,791
Reported to NHTSA
2017-12-21
Owners notified
2018-02-14

Defect description

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Safety risk

If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Manufacturer remedy

Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

Recall campaignNHTSA 16V590000

Seats: mid/rear assembly

Component
Seats: mid/rear assembly
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
1,827
Reported to NHTSA
2016-08-10
Owners notified
2016-10-03

Defect description

Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.

Safety risk

Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.

Recall campaignNHTSA 16V529000

Power train: automatic transmission

Component
Power train: automatic transmission
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
329,540
Reported to NHTSA
2016-07-12
Owners notified
2016-11-02

Defect description

Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.

Safety risk

If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.

Manufacturer remedy

Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.

Recall campaignNHTSA 15V826000

Structure: body: hatchback/liftgate

Component
Structure: body: hatchback/liftgate
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
32,784
Reported to NHTSA
2015-12-09
Owners notified
2016-02-01

Defect description

Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option. In the affected vehicles, water may leak into the Power Liftgate Control Module and result in a high resistance short circuit.

Safety risk

A short circuit in the module increases the risk of a fire.

Manufacturer remedy

Chrysler will notify owners, and dealers will inspect the module and connectors for corrosion, replacing the damaged components as necessary. The mastic shield will be removed and the module will be covered with a water shield. These repairs will be performed free of charge. The recall began on February 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R67. This recall is superseded by NHTSA recall 23V-338.

Recall campaignNHTSA 15V676000

Engine and engine cooling: exhaust system

Component
Engine and engine cooling: exhaust system
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
75,592
Reported to NHTSA
2015-10-19
Owners notified
2015-11-23

Defect description

Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Cherokee vehicles manufactured October 1, 2014, to June 18, 2015. The affected vehicles may have a misrouted air conditioning suction/discharge hose.

Safety risk

If the line is misrouted, it may contact the exhaust manifold, increasing the risk of a vehicle fire.

Manufacturer remedy

Chrysler will notify owners, and dealers will inspect the routing of the air conditioning hose. Any hose that is misrouted will be replaced and installed correctly. This work will be performed free of charge. The recall began on November 23, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R57.

Recall campaignNHTSA 15V461000

Equipment: electrical: radio/tape deck/CD etc.

Component
Equipment: electrical: radio/tape deck/CD etc.
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
1,416,903
Reported to NHTSA
2015-07-23
Owners notified
2015-08-25

Defect description

Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.

Safety risk

Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.

Manufacturer remedy

Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.

Recall campaignNHTSA 15V393000

Structure: body: hatchback/liftgate

Component
Structure: body: hatchback/liftgate
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
99,399
Reported to NHTSA
2015-06-22
Owners notified
2015-10-26

Defect description

Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit in the module.

Safety risk

A short circuit in the liftgate control module may result in a fire.

Manufacturer remedy

Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point used in non-power liftgate vehicles and cover the power liftgate control module in a foam water shield, free of charge. The recall began on October 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R27. This recall is superseded by NHTSA recall 23V-338.

Recall campaignNHTSA 15V041000

Air bags: side/window: curtain

Component
Air bags: side/window: curtain
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
230,290
Reported to NHTSA
2015-01-28
Owners notified
2015-03-04

Defect description

Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.

Safety risk

If the air bags deploy unexpectedly during vehicle operation, it can increase the risk of personal injury and increase the risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will re-flash the occupant restraint control module software, free of charge. The recall began on March 4, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R05.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Power train1,05124,000 mi
Engine38228,000 mi
Electrical system34431,000 mi
Unknown or other27033,513 mi
Service brakes14113,900 mi
Vehicle speed control12415,087 mi
Steering6123,550 mi
Electronic stability control (ESC)5142,000 mi
Structure: body4717,000 mi
Air bags4635,000 mi
Structure3949,000 mi
Suspension3917,000 mi
Fuel/propulsion system385,600 mi
Exterior lighting3626,920 mi
Wheels2819,000 mi
Forward collision avoidance: automatic emergency braking12
Visibility/wiper12660 mi
Engine and engine cooling985,000 mi
Parking brake888,000 mi
Seats813,000 mi
Forward collision avoidance: adaptive cruise control757,000 mi
Equipment adaptive/mobility64,100 mi
Electrical system: software425,240 mi
Fuel system, gasoline49,000 mi
Seat belts43,585 mi
Structure: body: hatchback/liftgate410,500 mi
Forward collision avoidance: warnings3
Power train: automatic transmission3108,000 mi
Power train: transfer case (4-wheel drive)390,140 mi
Electrical system: wiring226,909 mi
Engine and engine cooling: cooling system2
Engine and engine cooling: exhaust system: emission control: catalytic convertor260,000 mi
Exterior lighting: headlights2
Power train: automatic transmission: control module (TCM/PCM/TECM)288,000 mi
Power train: driveline: differential unit2112,002 mi
Tires226,500 mi
Visibility: sun/moon roof assembly23,173 mi
Wheels: lugs/nuts/bolts/studs257,000 mi
Back over prevention: warnings1
Carry handle, shell, base1
Electrical system: 12V/24V/48V battery151,000 mi
Electrical system: horn123,090 mi
Engine and engine cooling: engine: solenoid/actuator1143,000 mi
Equipment: appliance: air conditioner111,000 mi
Firerelated1147,565 mi
Forward collision avoidance1
Fuel system, gasoline: storage: evaporative emissions: canister1108,000 mi
Insert, padding1
Latches/locks/linkages: hatchback/liftgate: lock160 mi
Latches/locks/linkages: tailgate: latch150,000 mi
Parking brake: electrical: actuator/solenoid175,000 mi
Parking brake: electrical: control module175,000 mi
Steering: linkages: tie rod assembly114,000 mi
Structure: body: hood138,000 mi
Suspension: rear16,000 mi
Tires: sidewall1
Vehicle speed control: accelerator pedal1103,000 mi
Visibility1

The 2014 model has about half as many complaints as this one. The 2016 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Open investigations

An investigation is not a recall. It indicates that NHTSA is currently evaluating an alleged defect but has not reached a final determination.

EA21002Desiccated Air Bag Inflator Rupture

Air bags: frontal: driver side: inflator module

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.