Model year record

2010 Buick Lacrosse

2 recall campaigns on file for this model year. 286 owner complaints on file.

Recalls

Recall campaignNHTSA 21V00F000

Suspension: rear

Component
Suspension: rear
Manufacturer
General Motors, LLC
Vehicles affected
4,271
Reported to NHTSA
2021-12-22
Owners notified
2022-01-27

Defect description

General Motors, LLC (GM) is recalling certain 2010-2013 Buick Lacrosse, 2012-2013 Buick Regal, and 2013 Chevrolet Malibu vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. These vehicles may have rear toe links that received an improper amount of electrocoating (e-coat) corrosion protection, which could cause the e-coat to become brittle and break away when contacted by road debris. Over time, the e-coat may chip away, exposing the metal toe link and making it more susceptible to corrosion. Corrosion may eventually cause the toe link to thin and ultimately fracture.

Safety risk

A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.

Manufacturer remedy

Dealers will replace the rear suspension toe links and adjuster fasteners, free of charge. Owner notification letters were mailed January 27, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212346640. This recall is an expansion of NHTSA recalls 20V-764 and 21V-633.

Recall campaignNHTSA 20V764000

Suspension: rear

Component
Suspension: rear
Manufacturer
General Motors, LLC
Vehicles affected
220,006
Reported to NHTSA
2020-12-21
Owners notified
2021-08-19

Defect description

General Motors, LLC (GM) is recalling certain 2012-2013 Buick Regal, 2013 Chevrolet Malibu, and 2010-2013 Buick Lacrosse vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. These vehicles may have rear toe links that received excessive electrocoating (e-coat) corrosion protection, which could cause the e-coat to become brittle and break away when contacted by road debris. Over time, the e-coat may chip away, exposing the metal toe link and making it more susceptible to corrosion. Corrosion may eventually cause the toe link to thin and ultimately to fracture.

Safety risk

A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.

Manufacturer remedy

GM will notify owners, and dealers will replace the rear suspension toe links and adjuster fasteners free of charge. Parts are not currently available. Owners were mailed an interim notification on January 27, 2021, and April 15, 2021. A third notification was mailed on August 19, 201. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202308930.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Electrical system4570,000 mi
Engine4467,000 mi
Electronic stability control (ESC)2370,000 mi
Steering1769,800 mi
Vehicle speed control1769,800 mi
Power train1661,300 mi
Service brakes1650,000 mi
Air bags1550,000 mi
Suspension1426,250 mi
Unknown or other1363,000 mi
Exterior lighting964,000 mi
Structure: body877,000 mi
Fuel/propulsion system5117,000 mi
Engine and engine cooling47,800 mi
Wheels462,808 mi
Visibility/wiper384,000 mi
Forward collision avoidance: automatic emergency braking2
Power train: automatic transmission218,199 mi
Visibility22,558 mi
Visibility: defroster/defogger/hvac system25,600 mi
Visibility: sun/moon roof assembly2250,000 mi
Visibility: windshield214,000 mi
Air bags: sensor: occupant classification: front passenger150,000 mi
Electrical system: alternator/generator/regulator150,076 mi
Electrical system: ignition112,000 mi
Engine and engine cooling: engine11,494 mi
Engine and engine cooling: exhaust system1
Engine and engine cooling: exhaust system: emission control: catalytic convertor148,533 mi
Equipment adaptive/mobility1
Fuel system, gasoline11,000 mi
Fuel system, other110 mi
Seat belts: rear/other: buckle assembly1400 mi
Seat belts: front113,000 mi
Seats199,702 mi
Seats: front assembly: head restraint11,045 mi
Seats: front assembly: seat heater/cooler13,500 mi
Service brakes, hydraulic: pedals and linkages149,000 mi
Steering: hydraulic power assist: pump118,199 mi
Structure1
Tires13,800 mi
Vehicle speed control: accelerator pedal149,000 mi
Visibility: power window devices and controls13,400 mi
Visibility: rearview mirrors/devices: exterior1400 mi

The 2009 model has 2 times as many complaints as this one. The 2011 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.