Model year record

2013 Buick Lacrosse

5 recall campaigns on file for this model year. 216 owner complaints on file.

Recalls

Recall campaignNHTSA 21V00F000

Suspension: rear

Component
Suspension: rear
Manufacturer
General Motors, LLC
Vehicles affected
4,271
Reported to NHTSA
2021-12-22
Owners notified
2022-01-27

Defect description

General Motors, LLC (GM) is recalling certain 2010-2013 Buick Lacrosse, 2012-2013 Buick Regal, and 2013 Chevrolet Malibu vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. These vehicles may have rear toe links that received an improper amount of electrocoating (e-coat) corrosion protection, which could cause the e-coat to become brittle and break away when contacted by road debris. Over time, the e-coat may chip away, exposing the metal toe link and making it more susceptible to corrosion. Corrosion may eventually cause the toe link to thin and ultimately fracture.

Safety risk

A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.

Manufacturer remedy

Dealers will replace the rear suspension toe links and adjuster fasteners, free of charge. Owner notification letters were mailed January 27, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212346640. This recall is an expansion of NHTSA recalls 20V-764 and 21V-633.

Recall campaignNHTSA 21V633000

Suspension: rear

Component
Suspension: rear
Manufacturer
General Motors, LLC
Vehicles affected
32,894
Reported to NHTSA
2021-08-12
Owners notified
2022-01-03

Defect description

General Motors, LLC (GM) is recalling certain 2013 Buick Regal, Chevrolet Malibu, and Buick Lacrosse vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. These vehicles may have rear toe links that received excessive electrocoating (e-coat) corrosion protection, which could cause the e-coat to become brittle and break away when contacted by road debris. Over time, the e-coat may chip away, exposing the metal toe link and making it more susceptible to corrosion. Corrosion may eventually cause the toe link to thin and ultimately fracture.

Safety risk

A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.

Manufacturer remedy

Dealers will replace the rear suspension toe links and adjuster fasteners, free of charge. Interim owner notification letters were mailed on September 30, 2021. Owner notification letters were mailed on January 3, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212330130.

Recall campaignNHTSA 20V764000

Suspension: rear

Component
Suspension: rear
Manufacturer
General Motors, LLC
Vehicles affected
220,006
Reported to NHTSA
2020-12-21
Owners notified
2021-08-19

Defect description

General Motors, LLC (GM) is recalling certain 2012-2013 Buick Regal, 2013 Chevrolet Malibu, and 2010-2013 Buick Lacrosse vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. These vehicles may have rear toe links that received excessive electrocoating (e-coat) corrosion protection, which could cause the e-coat to become brittle and break away when contacted by road debris. Over time, the e-coat may chip away, exposing the metal toe link and making it more susceptible to corrosion. Corrosion may eventually cause the toe link to thin and ultimately to fracture.

Safety risk

A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.

Manufacturer remedy

GM will notify owners, and dealers will replace the rear suspension toe links and adjuster fasteners free of charge. Parts are not currently available. Owners were mailed an interim notification on January 27, 2021, and April 15, 2021. A third notification was mailed on August 19, 201. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202308930.

Recall campaignNHTSA 13V173000

Electrical system

Component
Electrical system
Manufacturer
General Motors LLC
Vehicles affected
42,904
Reported to NHTSA
2013-05-06
Owners notified
2013-06-11

Defect description

General Motors (GM) is recalling certain model year 2012 and 2013 Buick LaCrosse and Regal, and model year 2013 Chevrolet Malibu Eco vehicles equipped with eAssist. These vehicles may have a condition in which the Generator Control Module (GCM) may not function properly. This could cause a gradual loss of battery charge and the illumination of the malfunction indicator light.

Safety risk

If the vehicle is continued to be driven, the engine may stall and/or the vehicle may not start. In addition, there may be a burning or melting odor, smoke, and possibly a fire in the trunk.

Manufacturer remedy

GM will notify owners and dealers will test the GCM and replace it, as necessary, free of charge. The recall began on June 11, 2013. Owners may contact GM at 1-800-521-7300. GM's recall campaign number is 13136.

Recall campaignNHTSA 13V097000

Electrical system: software

Component
Electrical system: software
Manufacturer
General Motors LLC
Vehicles affected
26,582
Reported to NHTSA
2013-03-15
Owners notified
2013-04-03

Defect description

General Motors (GM) is recalling certain model year 2013 Buick LaCrosse vehicles, manufactured between April 25, 2012, through March 6, 2013, and model year 2013 Cadillac SRX vehicles, manufactured between May 29, 2012, through February 18, 2013 for failing to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." A software problem may cause the transmission to inadvertently shift to Sport mode removing any transmission-related engine braking effect.

Safety risk

If engine braking is unexpectedly removed, it may increase the risk of a vehicle crash.

Manufacturer remedy

GM will notify owners, and dealers will reprogram the transmission control module free of charge. The recall began on April 3, 2013. Cadillac owners may call 1-866-982-2339. Buick owners may call 1-866-694-6546.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Electrical system5362,500 mi
Engine3363,000 mi
Steering2948,000 mi
Suspension283,020 mi
Power train1224,000 mi
Unknown or other1071,000 mi
Fuel/propulsion system836,000 mi
Air bags54,900 mi
Electronic stability control (ESC)565,500 mi
Service brakes4150,000 mi
Seats34,900 mi
Visibility/wiper325 mi
Electrical system: ignition: anti-theft: immobilizer/proximity: key/sender274,000 mi
Electrical system: instrument panel: speedometer/odometer2221,855 mi
Equipment: electrical: navigational system(global positioning system)2
Structure: body2
Vehicle speed control230,000 mi
Wheels230,852 mi
Back over prevention: warnings: external/pedestrian alert12,000 mi
Electrical system: instrument cluster/panel114,000 mi
Electrical system: 12V/24V/48V battery179,000 mi
Engine and engine cooling: engine: oil/lubrication: oil cooler188,000 mi
Equipment1
Exterior lighting165,000 mi
Fuel system, gasoline: storage: tank assembly: filler pipe and cap183,000 mi
Structure1
Structure: body: hood114,000 mi
Tires192,540 mi
Visibility: power window devices and controls150 mi

The 2012 model has about half as many complaints as this one. The 2014 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.