Model year record

2017 Buick Lacrosse

2 recall campaigns on file for this model year. 43 owner complaints on file.

Recalls

Recall campaignNHTSA 17V267000

Suspension: rear

Component
Suspension: rear
Manufacturer
General Motors LLC
Vehicles affected
11,246
Reported to NHTSA
2017-04-21
Owners notified
2017-05-25

Defect description

General Motors LLC (C) is recalling certain 2017 Buick LaCrosse vehicles. The rear suspension toe-links may have been incorrectly installed, and, as a result, they may loosen and disconnect from the rear suspension system.

Safety risk

If a rear-suspension toe-link disconnects, it may cause a loss of vehicle control, increasing the risk of a crash.

Manufacturer remedy

GM will notify owners, and dealers will inspect the left and right rear suspension toe-link assemblies, correcting their installation as necessary, free of charge. The recall began May 25, 2017. Owners may contact Buick's customer service at 1-800-521-7300. GM's number for this recall is 17168.

Recall campaignNHTSA 17V116000

Steering: electric power assist system

Component
Steering: electric power assist system
Manufacturer
General Motors LLC
Vehicles affected
2,085
Reported to NHTSA
2017-02-23
Owners notified
2017-03-14

Defect description

General Motors LLC (GM) is recalling certain 2017 Buick LaCrosse vehicles. The electrical connectors for the Electronic Power Steering (EPS) system may not be properly sealed. As a result, water may enter and corrode the connectors possibly resulting in a loss of power steering.

Safety risk

A loss of power steering may result in increased manual steering effort, increasing the risk of a crash.

Manufacturer remedy

GM will notify owners, and dealers will inspect correct the seal seating and secure the EPS connector seals, free of charge. The recall began on March 14, 2017. Owners may contact Buick customer service at 1-800-521-7300. GM's number for this recall is 17085.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Electrical system1110,000 mi
Power train815,000 mi
Engine5700 mi
Suspension515,000 mi
Vehicle speed control31,500 mi
Air bags2
Electronic stability control (ESC)1
Fuel system, gasoline145,000 mi
Seat belts1500 mi
Seats1
Service brakes133,000 mi
Steering1123,000 mi
Structure: body112,000 mi
Unknown or other1
Visibility/wiper1500 mi

The 2016 model has about half as many complaints as this one. The 2018 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.