Known Recalls

Model year record

2002 Chevrolet Suburban

2 recall campaigns on file for this model year. 352 owner complaints on file.

Recalls

Recall campaignNHTSA 05V379000

Service brakes, hydraulic: antilock/traction control/electronic limited slip

Component
Service brakes, hydraulic: antilock/traction control/electronic limited slip
Manufacturer
GENERAL MOTORS CORP.
Vehicles affected
1,353,718
Reported to NHTSA
2005-08-29
Owners notified
2005-09-22

Defect description

CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES MAY EXPERIENCE UNWANTED ANTILOCK BRAKE SYSTEM (ABS) ACTIVATION. THIS CONDITION IS MORE LIKELY TO OCCUR IN ENVIRONMENTALLY CORROSIVE AREAS. THIS RECALL WILL BE LAUNCHED IN THE "SALT BELT" STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MARYLAND, MASSACHUSETTS, MAINE, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN AND THE DISTRICT OF COLUMBIA ONLY.

Safety risk

THIS CAN CAUSE INCREASED STOPPING DISTANCES DURING LOW-SPEED BRAKE APPLICATIONS, WHICH COULD RESULT IN A CRASH.

Manufacturer remedy

DEALERS ARE TO REMOVE THE WHEEL SPEED SENSOR AND THOROUGHLY CLEAN THE WHEEL SPEED SENSOR MOUNTING SURFACE ON THE BEARING, APPLY RUST INHIBITOR TO THE CLEANED SURFACE, GREASE THE MOUNTING SURFACE, REINSTALL THE WHEEL SPEED SENSOR, AND CHECK THE PEAK-TO-PEAK OUTPUT VOLTAGE TO ENSURE THE WHEEL SPEED SIGNAL IS WITHIN SPECIFICATIONS. THE RECALL BEGAN SEPTEMBER 22, 2005. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR GMC AT 1-866-996-9463.

Recall campaignNHTSA 03V094000

Structure

Component
Structure
Manufacturer
SOUTHERN COMFORT CONVERSIONS
Vehicles affected
3,674
Reported to NHTSA
2003-03-07
Owners notified
2003-03-07

Defect description

CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.

Safety risk

THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.

Manufacturer remedy

DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Service brakes, hydraulic: antilock/traction control/electronic limited slip4255,000 mi
Service brakes41130,000 mi
Parking brake1943,900 mi
Service brakes, hydraulic18119,000 mi
Tires1138,000 mi
Power train: automatic transmission1046,091 mi
Steering1040,000 mi
Electrical system8115,000 mi
Fuel system, gasoline: delivery: fuel pump858,000 mi
Unknown or other818,300 mi
Air bags765,000 mi
Engine and engine cooling: engine687,620 mi
Fuel system, gasoline687,620 mi
Seat belts61,000 mi
Tires: tread/belt630,000 mi
Vehicle speed control6120,000 mi
Engine and engine cooling585,000 mi
Fuel system, gasoline: storage: tank assembly53,000 mi
Steering: hydraulic power assist system542,091 mi
Equipment: appliance: air conditioner441,000 mi
Exterior lighting: headlights48,000 mi
Interior lighting4—
Power train: driveline: differential unit415,000 mi
Service brakes, hydraulic: foundation components: disc: rotor427,000 mi
Wheels4120,000 mi
Air bags: frontal320,000 mi
Engine and engine cooling: exhaust system32,000 mi
Fuel/propulsion system3135,000 mi
Seat belts: rear/other33,000 mi
Seats354,500 mi
Service brakes, hydraulic: foundation components: disc: pads338,000 mi
Steering: column320,000 mi
Steering: hydraulic power assist: pump372,201 mi
Suspension320,000 mi
Wheels: hub340,000 mi
Engine2193,337 mi
Fuel system, gasoline: storage: tank assembly: filler pipe and cap2—
Fuel system, other: delivery: fuel pump263,400 mi
Power train: transfer case (4-wheel drive)240,000 mi
Service brakes, air: antilock: wheel speed sensor262,000 mi
Service brakes, hydraulic: foundation components: disc: caliper275,344 mi
Structure: body2161,232 mi
Suspension: front2—
Visibility: glass, side/rear220,800 mi
Visibility: windshield wiper/washer235,635 mi
Air bags: frontal: driver side: inflator module1117,000 mi
Air bags: side/window172,000 mi
Child seat: tether: strap/webbing1—
Electrical system: instrument cluster/panel144 mi
Electrical system: ignition1128,000 mi
Engine and engine cooling: cooling system1—
Engine and engine cooling: engine: gasoline174,587 mi
Equipment135,635 mi
Equipment: recreational vehicle/trailer: LPG systems: lines and fittings122,500 mi
Exterior lighting140,000 mi
Fuel system, gasoline: delivery172,700 mi
Fuel system, gasoline: delivery: hoses, lines/piping, and fittings1—
Fuel system, gasoline: fuel injection system15,000 mi
Fuel system, gasoline: storage1—
Fuel system, other: delivery174,587 mi
Fuel system, other: storage: fuel gauge system163,400 mi
Fuel system, other: storage: tank assembly: filling/charging1—
Latches/locks/linkages: doors: latch1—
Power train1128,000 mi
Power train: automatic transmission: cooling unit and lines1—
Power train: automatic transmission: torque converter143,391 mi
Power train: axle assembly140,000 mi
Power train: axle assembly: axle shaft: seal12,075 mi
Power train: axle hubs141,000 mi
Power train: driveline: universal joint141,391 mi
Power train: manual transmission1—
Seat belts: front158,000 mi
Seat belts: front: anchorage1—
Seat belts: front: buckle assembly130,000 mi
Seat belts: front: retractor1—
Seats: front assembly: power adjust1100 mi
Seats: mid/rear assembly18,000 mi
Service brakes, air: supply: hoses, lines/piping, and fittings122,500 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip: ABS warning light147,000 mi
Service brakes, hydraulic: foundation components1—
Service brakes, hydraulic: foundation components: disc1—
Service brakes, hydraulic: power assist: vacuum: hoses, lines/piping, and fittings121,000 mi
Steering: steering wheel/handle bar1—
Structure: body: door1—
Structure: frame and members: underbody shields1—
Suspension: front: springs: torsion bar134,500 mi
Suspension: front: stabilizer bar134,500 mi
Tires: sidewall1—
Vehicle speed control: accelerator pedal1—
Vehicle speed control: cruise control1117,000 mi
Visibility120,800 mi
Visibility: defroster/defogger/hvac system1—
Visibility: defroster/defogger/hvac system: rear window1—
Visibility: power window devices and controls164,000 mi
Visibility: rear window wiper/washer: motor1—
Visibility: rearview mirrors/devices: exterior150,000 mi

The 2001 model has about half as many complaints as this one. The 2003 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.