Model year record

2004 Chevrolet Suburban

4 recall campaigns on file for this model year. 266 owner complaints on file.

Recalls

Recall campaignNHTSA 06V289000

Engine and engine cooling

Component
Engine and engine cooling
Manufacturer
GENERAL MOTORS CORP.
Vehicles affected
38,439
Reported to NHTSA
2006-08-03
Owners notified
2006-08-31

Defect description

ON CERTAIN TRUCKS EQUIPPED WITH AN 8.1L V8 (RPO L8-VIN G) ENGINE HAVE A CONDITION IN WHICH THE ENGINE FUEL RAIL PULSE DAMPER RETAINER CLIP MAY FRACTURE RESULTING IN INADEQUATE RETENTION OF THE DAMPER.

Safety risk

IF THE DAMPER COMES LOOSE, A FUEL LEAK MAY RESULT. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.

Manufacturer remedy

DEALERS WILL REPLACE THE ENGINE FUEL RAIL PULSE DAMPER RETAINER CLIP FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 31, 2006. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 AND GMC TRUCKS AT 1-866-996-9463.

Recall campaignNHTSA 05V163000

Seat belts: rear/other

Component
Seat belts: rear/other
Manufacturer
GENERAL MOTORS CORP.
Vehicles affected
1,359,824
Reported to NHTSA
2005-04-22
Owners notified
2005-07-21

Defect description

ON CERTAIN CREW CAB PICKUP TRUCKS AND SPORT UTILITY VEHICLES, THE 2ND ROW CENTER OCCUPANT SEAT BELT ROUTING MAY MAKE IT DIFFICULT TO POSITION THE LAP PORTION OF THE SAFETY BELT LOW AROUND THE HIPS OF OCCUPANTS, ESPECIALLY SMALLER OCCUPANTS, SEATED IN THIS POSITION. APPROPRIATE USE OF A CHILD SEAT OR BOOSTER SEAT, AS RECOMMENDED FOR SMALL CHILDREN, DOES IMPROVE THE FIT CONDITION FOR THIS USER GROUP. IN ADDITION TO INSTRUCTIONS ON PROPER INFANT AND YOUNG CHILD RESTRAINT (WITH CHILD SEATS OR BOOSTERS), SPECIAL VERBIAGE FOR RESTRAINING OLDER CHILD IS INCLUDED IN THE OWNER'S MANUAL. ALSO, THE SUGGESTED SEAT BELT FIT/ROUTING FOR ADULTS, IRRESPECTIVE OF SEATING POSITION, IS DESCRIBED IN THE OWNER'S MANUAL TEXT.

Safety risk

A LAP PORTION OF THE SEAT BELT ROUTING THAT IS NOT LOW AND SNUG ON THE HIPS CAN ALLOW THE LAP BELT TO RIDE UP ON AN OCCUPANT'S ABDOMEN INSTEAD OF FITTING LOW AROUND THEIR HIPBONES, AND THEREFORE, CAN EXPOSE THEM TO MORE RISK OF ABDOMINAL AND INTERNAL ORGAN INJURY.

Manufacturer remedy

DEALERS WILL CUT OPEN THE GUIDE LOOP, REMOVE A PORTION OF THE LOOP, AND THEN THE REMAINING TWO SIDES SHOULD BE FOLDED OVER AND SECURED WITH A RETAINER FREE OF CHARGE. THE RECALL BEGAN ON JULY 21, 2005. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, OR HUMMER AT 1-800-732-5493.

Recall campaignNHTSA 05V043000

Service brakes, hydraulic

Component
Service brakes, hydraulic
Manufacturer
GENERAL MOTORS CORP.
Vehicles affected
77,411
Reported to NHTSA
2005-02-08
Owners notified
2005-03-23

Defect description

CERTAIN TRUCKS, SPORT UTILITY VEHICLES, AND VANS EQUIPPED WITH BOSCH HYDRO-BOOST BRAKE ASSEMBLIES, THE HYDRAULIC BRAKE BOOSTER PRESSURE ACCUMULATOR MAY CRACK AND SEPARATE FROM THE HYDRO-BOOST ASSEMBLY DURING NORMAL OPERATING CONDITIONS.

Safety risk

IF A SEPARATION OCCURRED AND THE HOOD OF THE VEHICLE WERE OPEN, FRAGMENTS FROM THE ACCUMULATOR COULD CAUSE INJURY TO PEOPLE IN THE IMMEDIATE AREA. THE PRESENCE OF THIS CRACK OR FRACTURED SURFACE COULD ALLOW THE HYDRAULIC FLUID TO LEAK FROM THE ACCUMULATOR CIRCUIT OF THE BOOSTER ASSEMBLY. THE LOSS OF FLUID WOULD CAUSE INCREASED STEERING AND BRAKING EFFORT AND A CRASH MAY OCCUR WITHOUT PRIOR WARNING.

Manufacturer remedy

DEALERS WILL TEST THE HYDRO-BOOST ASSEMBLY FOR FUNCTIONAL OPERATION OF THE TWO-FUNCTION VALVE. IF THE HYDRO-BOOST ASSEMBLY FAILS THE TEST, DEALERS WILL REPLACE THE ASSEMBLY FREE OF CHARGE. THE RECALL BEGAN ON MARCH 23, 2005. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, GMC TRUCKS AT 1-866-996-9463 AND HUMMER AT 1-800-732-5493.

Recall campaignNHTSA 04V045000

Service brakes, hydraulic

Component
Service brakes, hydraulic
Manufacturer
GENERAL MOTORS CORP.
Vehicles affected
68,875
Reported to NHTSA
2004-02-04
Owners notified
2004-06-18

Defect description

CERTAIN SPORT UTILITY VEHICLES, PICKUP TRUCKS, AND PASSENGER VANS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 135, ?PASSENGER CAR BRAKE SYSTEMS.? SOME OF THESE VEHICLES WERE PRODUCED WITH AN OUT-OF-SPECIFICATION BRAKE HYDRO-BOOST HOUSING RELIEF VALVE BORE.

Safety risk

CONSEQUENTLY, THE VALVE O-RING SEAL MAY FRACTURE. STEERING EFFORTS MAY BE SLIGHTLY INCREASED WHILE BRAKING OR PARKING. UNDER CERTAIN DRIVING CONDITIONS, A FRACTURED SEAL MAY REQUIRE A SLIGHT INCREASE IN THE APPLIED BRAKE PEDAL EFFORT TO ACHIEVE THE SAME VEHICLE DECELERATION RATE AS PRIOR TO THE SEAT FRACTURE.

Manufacturer remedy

DEALERS ARE TO REPLACE THE HYDRO-BOOST RELIEF VALVE. THE RECALL BEGAN ON JUNE 18, 2004. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339; CHEVROLET AT 1-800-630-2438; GMC AT 1-866-996-9463; OR HUMMER AT 1-866-486-6376.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Electrical system: instrument cluster/panel4156,000 mi
Service brakes32115,000 mi
Electrical system2568,000 mi
Vehicle speed control1175,000 mi
Steering1045,000 mi
Air bags9128,000 mi
Service brakes, hydraulic939,000 mi
Electronic stability control (ESC)8125,000 mi
Fuel system, gasoline: delivery: fuel pump728,740 mi
Power train: automatic transmission710,000 mi
Engine690,000 mi
Fuel system, gasoline593,409 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip510,000 mi
Suspension560,539 mi
Electrical system: wiring48,300 mi
Engine and engine cooling495,000 mi
Unknown or other460,000 mi
Air bags: frontal329,569 mi
Engine and engine cooling: engine330,000 mi
Seats364,000 mi
Tires328,900 mi
Air bags: side/window23,000 mi
Electrical system: ignition: switch218,000 mi
Engine and engine cooling: exhaust system: manifold/header/muffler/tail pipe227 mi
Equipment2
Equipment: appliance: air conditioner2786 mi
Latches/locks/linkages254,000 mi
Power train2148,000 mi
Power train: transfer case (4-wheel drive)217,497 mi
Seat belts: front: anchorage2
Steering: hydraulic power assist system25,800 mi
Structure: body286,000 mi
Suspension: front23,961 mi
Visibility279,000 mi
Visibility/wiper2130,050 mi
Visibility: power window devices and controls243,000 mi
Air bags: frontal: sensor/control module160,000 mi
Engine and engine cooling: cooling system112,500 mi
Engine and engine cooling: engine: gasoline110,000 mi
Engine and engine cooling: exhaust system: emission control: catalytic convertor180,000 mi
Equipment adaptive/mobility1
Equipment: recreational vehicle/trailer135,000 mi
Exterior lighting115,000 mi
Fuel system, other: storage: fuel gauge system158,000 mi
Fuel/propulsion system1170,000 mi
Power train: automatic transmission: control module (TCM/PCM/TECM)13,900 mi
Power train: driveline: universal joint160,539 mi
Power train: manual transmission195,000 mi
Seats: front assembly: power adjust1300 mi
Seats: mid/rear assembly17,283 mi
Service brakes, air: antilock: wheel speed sensor12,300 mi
Service brakes, hydraulic: foundation components1
Service brakes, hydraulic: foundation components: hoses, lines/piping, and fittings139,000 mi
Service brakes, hydraulic: foundation components: master cylinder146,405 mi
Service brakes, hydraulic: power assist: hydraulic16,766 mi
Steering: steering wheel/handle bar1
Steering: column locking: anti-theft device115 mi
Steering: gear box: shaft pitman135,000 mi
Structure1
Tires: temporary/emergency spare tire155,391 mi
Tires: tread/belt110,000 mi
Traction control system170,000 mi
Vehicle speed control: linkages1
Visibility: glass, side/rear157,000 mi
Visibility: rear window wiper/washer1
Visibility: rear window wiper/washer: switch/wiring162,000 mi
Visibility: rearview mirrors/devices: exterior1
Wheels180,000 mi

The 2003 model has about half as many complaints as this one. The 2005 model has about 1.5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.