Model year record

2024 Chevrolet Suburban

1 recall campaign on file for this model year. 115 owner complaints on file.

Recalls

Recall campaignNHTSA 25V274000

Engine and engine cooling: engine: hard parts internal/mechanical

Component: Engine and engine cooling: engine: hard parts internal/mechanical
Manufacturer: General Motors, LLC
Vehicles affected: 597,571
Reported to NHTSA: 2025-04-24
Owners notified: 2025-06-18

Defect description

General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.

Safety risk

Engine failure increases the risk of a crash.

Manufacturer remedy

Dealers will inspect the engine, and as necessary, repair or replace the engine. For vehicles that pass inspection, dealers will add higher viscosity oil, install 6 oil fill cap, replace the oil filter, and update the owner's manual. Repairs will be performed free of charge. Owner notification letters were mailed June 18, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N252494000.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

Component	Complaints	Median mileage
Engine	43	16,600 mi
Power train	14	23,000 mi
Engine and engine cooling	12	4,000 mi
Service brakes	10	16,600 mi
Electrical system	6	—
Fuel/propulsion system	4	—
Unknown or other	4	—
Air bags	2	—
Back over prevention: warnings	2	—
Child seat	2	—
Electrical system: integrated trailer brake control	2	5,000 mi
Exterior lighting	2	360 mi
Forward collision avoidance: adaptive cruise control	2	—
Forward collision avoidance: automatic emergency braking	2	—
Steering	2	58,277 mi
Structure: body	2	—
Visibility/wiper	2	—
Wheels	2	—

The 2023 model has about a third as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Open investigations

An investigation is not a recall. It indicates that NHTSA is currently evaluating an alleged defect but has not reached a final determination.

EA26005Loss of motive power due to engine failure post recall remedy

Engine

EA25007Loss of motive power due to engine failure

Engine and engine cooling: engine: hard parts internal/mechanical

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.