Known Recalls

Model year record

2000 Dodge RAM 2500

1 recall campaign on file for this model year. 269 owner complaints on file.

Recalls

Recall campaignNHTSA 01V153000

Air bags

Component
Air bags
Manufacturer
DAIMLERCHRYSLER CORPORATION
Vehicles affected
216,100
Reported to NHTSA
2001-05-08
Owners notified
2001-06-18

Defect description

VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.

Safety risk

WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.

Manufacturer remedy

DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Structure4480,340 mi
Steering1862,000 mi
Unknown or other1387,000 mi
Structure: body11120,000 mi
Service brakes, hydraulic1085,000 mi
Steering: hydraulic power assist system10—
Engine and engine cooling: engine: diesel833,329 mi
Power train: automatic transmission853,000 mi
Suspension8119,000 mi
Fuel system, diesel776,053 mi
Suspension: front796,000 mi
Air bags6160,000 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip6—
Engine and engine cooling: engine: gasoline5—
Steering: gear box (other than rack and pinion)5—
Electrical system468,000 mi
Equipment480,000 mi
Tires4305,000 mi
Tires: tread/belt4106,000 mi
Air bags: frontal3—
Equipment: appliance: air conditioner320,783 mi
Fuel system, gasoline3—
Fuel system, other: fuel injection system364,000 mi
Service brakes, hydraulic: foundation components: master cylinder350,520 mi
Suspension: front: wheel bearing350,520 mi
Electrical system: wiring: interior/under dash239,000 mi
Engine268,000 mi
Engine and engine cooling2101,000 mi
Fuel system, other: delivery: fuel pump240,000 mi
Fuel/propulsion system268,000 mi
Power train233,329 mi
Power train: axle assembly: axle shaft: seal250,520 mi
Service brakes294,000 mi
Service brakes, hydraulic: foundation components: disc: rotor216,854 mi
Service brakes, hydraulic: foundation components: hoses, lines/piping, and fittings249,000 mi
Steering: gear box: shaft sector250,000 mi
Steering: hydraulic power assist: pump2—
Steering: linkages: knuckle: spindle: arm220,000 mi
Suspension: rear2—
Vehicle speed control: cruise control2—
Air bags: side/window1—
Electrical system: instrument cluster/panel180,000 mi
Electrical system: ignition1—
Electrical system: ignition: module1—
Electrical system: starter assembly133,329 mi
Engine and engine cooling: engine175,000 mi
Exterior lighting1—
Exterior lighting: headlights: high/low beam dimmer switch186,000 mi
Latches/locks/linkages135,000 mi
Latches/locks/linkages: hood: latch1110,000 mi
Power train: automatic transmission: cooling unit and lines1—
Power train: automatic transmission: torque converter17,000 mi
Power train: driveline: differential unit1—
Power train: driveline: universal joint1—
Seat belts: front1—
Seat belts: front: buckle assembly1—
Seats1103,500 mi
Seats: front assembly: recliner1—
Service brakes, air: drum: drum1—
Service brakes, hydraulic: antilock/traction control/electronic limited slip: control unit/module123,688 mi
Service brakes, hydraulic: foundation components1—
Service brakes, hydraulic: foundation components: disc1—
Service brakes, hydraulic: foundation components: disc: pads125,000 mi
Service brakes, hydraulic: power assist1—
Steering: steering wheel/handle bar1—
Steering: column locking: anti-theft device138,541 mi
Steering: linkages111,000 mi
Steering: linkages: tie rod assembly1—
Structure: frame and members175,000 mi
Structure: frame and members: underbody shields1—
Suspension: front: control arm: lower arm1—
Suspension: front: control arm: lower ball joint171,550 mi
Suspension: front: control arm: upper ball joint186,389 mi
Unknown1—
Vehicle speed control1—
Visibility: rearview mirrors/devices: exterior1—
Wheels1110,000 mi
Wheels: multi piece171,000 mi
Wheels: rim179,500 mi

The 1999 model has about half as many complaints as this one. The 2001 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.