Power train: automatic transmission: lever and linkage: column shift
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
1,482,874
Reported to NHTSA
2017-12-20
Owners notified
2018-02-26
Defect description
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Safety risk
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Manufacturer remedy
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
Safety risk
This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
Manufacturer remedy
Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.
Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.
Safety risk
If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.
Manufacturer remedy
Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.
Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 RAM 2500 4X4 and 3500 4X4 trucks, 2008-2012 Dodge RAM 3500 4x2 Cab Chassis, and model year 2008 Dodge RAM 1500 Mega Cab 4x4. The left tie rod assembly may break.
Safety risk
A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.
Manufacturer remedy
Chrysler notified owners on January 16, 2014 that dealers would inspect vehicles and replace the steering linkage assembly, if necessary. On or about February 27, 2014, Chrysler ceased its recall remedy program due to parts quality concerns, and then re-initiated it on or about April 14, 2014. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N49.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Steering
109
42,000 mi
Electrical system
49
94,000 mi
Engine
45
75,000 mi
Power train
33
46,500 mi
Fuel/propulsion system
26
31,000 mi
Suspension
22
35,000 mi
Service brakes
14
40,000 mi
Unknown or other
14
45,000 mi
Air bags
11
71,994 mi
Exterior lighting
9
55,834 mi
Fuel system, diesel
8
23,100 mi
Structure: body
6
60,000 mi
Vehicle speed control
6
35,000 mi
Wheels
5
76,000 mi
Engine and engine cooling
4
23,100 mi
Engine and engine cooling: engine: diesel
4
—
Electronic stability control (ESC)
3
120,000 mi
Tires
3
35,000 mi
Tires: tread/belt
3
10,000 mi
Fuel system, gasoline
2
—
Power train: automatic transmission
2
1,500 mi
Seat belts
2
71,994 mi
Electrical system: ignition: module
1
170,000 mi
Electrical system: ignition: switch
1
61,000 mi
Electrical system: wiring
1
45,000 mi
Engine and engine cooling: exhaust system
1
45,000 mi
Engine and engine cooling: exhaust system: manifold/header/muffler/tail pipe
1
52,000 mi
Power train: automatic transmission: control module (TCM/PCM/TECM)
1
—
Power train: transfer case (4-wheel drive)
1
100,000 mi
Seats
1
25,000 mi
Structure: body: hood: hinge and attachments
1
82,576 mi
Structure: frame and members: underbody shields
1
—
Visibility/wiper
1
262,000 mi
The 2011 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.