Model year record

2004 Dodge RAM 2500

6 recall campaigns on file for this model year. 767 owner complaints on file.

Recalls

Recall campaignNHTSA 14V770000

Air bags

Component: Air bags
Manufacturer: Chrysler Group LLC
Vehicles affected: 250,896
Reported to NHTSA: 2014-12-03
Owners notified: 2015-02-03

Defect description

Chrysler Group LLC (Chrysler) is recalling certain model year 2004-2005 Dodge Ram 1500, 2500, and 3500, 2004-2005 Dodge Durango, 2005 Dodge Dakota, 2005 Dodge Magnum and 2005 Chrysler 300, 300C and 300 SRT8 vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.

Safety risk

In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Manufacturer remedy

Chrysler will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. For vehicles that were sold, or are currently registered, in Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, owners were notified and the recall began on December 5, 2014. For all other vehicles, Chrysler notified owners and the recall began on February 3, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P40 Expanded. Note: This recall has been superseded by recall 16V-352. This recall superseded the passenger air bag portion of recall 14V-354.

Recall campaignNHTSA 13V528000

Steering: linkages: tie rod assembly

Component: Steering: linkages: tie rod assembly
Manufacturer: Chrysler Group LLC
Vehicles affected: 706,664
Reported to NHTSA: 2013-11-06
Owners notified: 2014-01-17

Defect description

Chrysler Group LLC (Chrysler) is recalling certain model year 2003-2008 Dodge RAM 2500 4x4 and 3500 4x4, model year 2007-2008 Dodge RAM 3500 4x2 Cab Chassis and model year 2006-2008 Dodge RAM 1500 Mega Cab 4x4 trucks manufactured February 12, 2002, through February 13, 2008. The left tie rod assembly may break.

Safety risk

A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.

Manufacturer remedy

Chrysler notified owners and launched its recall campaign in January 2014. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N62.

Recall campaignNHTSA 11V350000

Steering: linkages: tie rod assembly

Component: Steering: linkages: tie rod assembly
Manufacturer: CHRYSLER GROUP LLC
Vehicles affected: 242,780
Reported to NHTSA: 2011-07-06
Owners notified: 2011-10-03

Defect description

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2011 DODGE RAM 2500/3500 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; MODEL YEAR 2008-2011 DODGE RAM 3500 CAB CHASSIS 4X2, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; AND MODEL YEAR 2008 DODGE RAM 1500 MEGA CAB 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH AUGUST 15, 2008, BECAUSE THE LEFT TIE ROD BALL STUD MAY FRACTURE. THIS CONDITION TENDS TO OCCUR DURING LOW SPEED PARKING LOT TYPE MANEUVERS WHEN THE CUSTOMER IS MAKING A TIGHT TURN. ADDITIONALLY, MODEL YEAR 2003-2008 DODGE RAM 2500/3500 VEHICLES MAY HAVE RECEIVED THE AFFECTED TIE ROD ASSEMBLY AS A REPLACEMENT PART DURING NORMAL SERVICE.

Safety risk

THIS CONDITION COULD RESULT IN THE POTENTIAL LOSS OF DIRECTIONAL STABILITY IN THE LEFT HAND FRONT WHEEL, INCREASING THE RISK OF A CRASH.

Manufacturer remedy

DEALERS WILL INSPECT THE TIE ROD ENDS FOR RELATIVE ORIENTATION AND REPLACE THE LEFT OUTER TIE ROD AS REQUIRED AND PERFORM A FRONT END TOE ALIGNMENT AS NEEDED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 3, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Recall campaignNHTSA 05V462000

Power train: automatic transmission: lever and linkage: column shift

Component: Power train: automatic transmission: lever and linkage: column shift
Manufacturer: DAIMLERCHRYSLER CORPORATION
Vehicles affected: 250,433
Reported to NHTSA: 2005-10-06
Owners notified: 2006-03-20

Defect description

ON CERTAIN PICKUP TRUCKS EQUIPPED WITH DIESEL ENGINES AND AUTOMATIC TRANSMISSIONS, IN AN ATTEMPT TO EXIT THE VEHICLE QUICKLY WITHOUT SHUTTING OFF THE ENGINE AND REMOVING THE KEY, THE DRIVER MAY INADVERTENTLY LEAVE THE AUTOMATIC TRANSMISSION SHIFT CONTROL IN INDICATED REVERSE.

Safety risk

THIS ERROR IS AN UNINTENDED ACTION THAT MAY RESULT IN A LACK OF TRANSMISSION PARK PAWL ENGAGEMENT AND POSSIBLY DELAYED REARWARD MOVEMENT OF THE VEHICLE.

Manufacturer remedy

DEALERS WILL PERFORM A SOFTWARE MODIFICATION TO EQUIP THESE VEHICLES WITH AN OUT-OF-PARK ALARM. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Recall campaignNHTSA 04V221000

Equipment: other: labels

Component: Equipment: other: labels
Manufacturer: DAIMLERCHRYSLER CORPORATION
Vehicles affected: 6,183
Reported to NHTSA: 2004-05-06
Owners notified: 2004-05-05

Defect description

THE VEHICLE CERTIFICATION LABEL ON SOME PICKUP TRUCKS LISTS INCORRECT TIRE, WHEEL, AND RECOMMENDED INFLATION PRESSURE INFORMATION WHICH DOES NOT CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, 'TIRE SELECTION AND RIMS FOR VEHICLES OTHER THAN PASSENGER CARS.'

Safety risk

INSTALLING THE INCORRECT TIRE/RIM SIZES AND LOADING THE VEHICLE TO THE WEIGHTS SHOWN ON THE LABEL CAN CAUSE TIRE FAILURE AND RESULT IN A CRASH WITHOUT WARNING.

Manufacturer remedy

OWNERS WILL BE PROVIDED WITH VEHICLE CERTIFICATION LABEL OVERLAYS CONTAINING THE CORRECTED INFORMATION RELATIVE TO VEHICLE TIRE AND RIM SIZE, AND RECOMMENDED INFLATION PRESSURE. THIS RECALL BEGAN ON MAY 5, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Recall campaignNHTSA 03V503000

Power train: automatic transmission

Component: Power train: automatic transmission
Manufacturer: DAIMLERCHRYSLER CORPORATION
Vehicles affected: 514
Reported to NHTSA: 2003-12-04
Owners notified: 2003-12-22

Defect description

ON CERTAIN PICKUP TRUCKS, THE TRANSFER CASE TO TRANSMISSION ATTACHING FASTENERS MAY NOT BE TIGHTENED CORRECTLY. THIS COULD CAUSE THE TRANSMISSION ADAPTER OR TRANSFER CASE HOUSING TO CRACK AND LEAK FLUID.

Safety risk

CONTINUED OPERATION CAN RESULT IN PROPELLER SHAFT SEPARATION AND DAMAGE TO FUEL SYSTEM COMPONENTS, WHICH COULD LEAD TO A FUEL LEAK. FLUID AND/OR FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN CAUSE AN UNDERBODY FIRE.

Manufacturer remedy

DEALERS WILL RETIGHTEN THE TRANSFER CASE TO TRANSMISSION FASTENERS. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

Component	Complaints	Median mileage
Steering	136	90,340 mi
Air bags	93	130,000 mi
Suspension	59	80,000 mi
Power train: automatic transmission	58	25,900 mi
Electrical system	43	95,000 mi
Suspension: front	35	60,000 mi
Exterior lighting	20	110,000 mi
Power train	18	80,000 mi
Structure	16	70,000 mi
Vehicle speed control	15	103,000 mi
Engine	14	112,000 mi
Visibility	13	80,000 mi
Visibility/wiper	13	120,000 mi
Fuel system, diesel	12	80,000 mi
Fuel/propulsion system	12	71,741 mi
Structure: body	12	120,000 mi
Engine and engine cooling	11	18,000 mi
Wheels	11	90,355 mi
Power train: automatic transmission: gear position indication (PRNDL)	10	7,000 mi
Service brakes	10	27,000 mi
Unknown or other	9	115,252 mi
Latches/locks/linkages	7	120,000 mi
Power train: automatic transmission: lever and linkage: column shift	7	23,000 mi
Suspension: front: control arm: lower ball joint	7	52,555 mi
Engine and engine cooling: engine	6	32,000 mi
Tires	6	109,500 mi
Suspension: front: control arm: upper ball joint	5	52,555 mi
Electrical system: horn	4	23,000 mi
Engine and engine cooling: exhaust system	4	25 mi
Fuel system, gasoline	4	60,048 mi
Power train: driveline: driveshaft	4	150 mi
Service brakes, hydraulic	4	74,000 mi
Steering: gear box (other than rack and pinion)	4	152,073 mi
Suspension: front: wheel bearing	4	60,000 mi
Electrical system: wiring	3	50,100 mi
Exterior lighting: headlights	3	89,000 mi
Power train: driveline	3	42,000 mi
Power train: transfer case (4-wheel drive)	3	300 mi
Steering: linkages: tie rod assembly	3	35,000 mi
Structure: body: door	3	50,000 mi
Visibility: defroster/defogger/hvac system	3	120,121 mi
Electronic stability control (ESC)	2	115,252 mi
Fuel system, other: delivery: fuel pump	2	50,100 mi
Fuel system, other: fuel injection system	2	49,000 mi
Power train: automatic transmission: control module (TCM/PCM/TECM)	2	11,500 mi
Power train: driveline: differential unit	2	6,000 mi
Power train: driveline: universal joint	2	85,000 mi
Service brakes, electric	2	77,643 mi
Structure: frame and members	2	80,000 mi
Structure: frame and members: underbody shields	2	6,500 mi
Suspension: rear	2	5,000 mi
Tires: tread/belt	2	103,220 mi
Wheels: hub	2	85,000 mi
Back over prevention: warnings: external/pedestrian alert	1	24,333 mi
Engine and engine cooling: cooling system: fan	1	50,000 mi
Engine and engine cooling: engine: gasoline	1	21,122 mi
Engine and engine cooling: exhaust system: emission control	1	7,000 mi
Engine and engine cooling: exhaust system: emission control: catalytic convertor	1	7,000 mi
Engine and engine cooling: exhaust system: emission control: gas recirculation valve (EGR valve)	1	150,000 mi
Engine and engine cooling: exhaust system: manifold/header/muffler/tail pipe	1	7,000 mi
Equipment	1	—
Equipment adaptive/mobility	1	137,000 mi
Equipment: appliance: air conditioner	1	7,000 mi
Exterior lighting: back up lights: switch	1	18 mi
Exterior lighting: turn signal	1	160,000 mi
Exterior lighting: turn signal: flasher unit	1	70,000 mi
Fuel system, diesel: storage: tank assembly	1	7,000 mi
Fuel system, gasoline: delivery: fuel pump	1	109,500 mi
Power train: automatic transmission: park/neutral start interlock switch	1	3,856 mi
Power train: axle assembly	1	150 mi
Power train: axle assembly: axle shaft	1	27,100 mi
Power train: axle hubs	1	52,555 mi
Power train: driveline: center support bearing	1	400 mi
Power train: driveline: constant velocity joint	1	52,555 mi
Seat belts	1	—
Service brakes, hydraulic: antilock/traction control/electronic limited slip	1	—
Service brakes, hydraulic: foundation components: disc: rotor	1	20,000 mi
Service brakes, hydraulic: foundation components: master cylinder	1	50,223 mi
Steering: column	1	—
Structure: body: bumpers	1	—
Structure: body: hood: hinge and attachments	1	25,000 mi
Suspension: front: hub	1	60,000 mi
Suspension: front: springs: coil springs	1	22,000 mi
Vehicle speed control: accelerator pedal	1	70,000 mi
Vehicle speed control: cruise control	1	90,000 mi
Visibility: defroster/defogger/hvac system: fan/motor	1	—
Visibility: windshield wiper/washer	1	—
Visibility: windshield wiper/washer: motor	1	104,405 mi
Wheels: rim	1	—

The 2003 model has roughly the same number of complaints as this one. The 2005 model has about 1.5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Open investigations

An investigation is not a recall. It indicates that NHTSA is currently evaluating an alleged defect but has not reached a final determination.

EA15001Air Bag Inflator Rupture

Air bags: frontal

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.