Model year record

2011 Ford F-250

2 recall campaigns on file for this model year. 396 owner complaints on file.

Recalls

Recall campaignNHTSA 11V128000

Electrical system: software

Component
Electrical system: software
Manufacturer
FORD MOTOR COMPANY
Vehicles affected
8,022
Reported to NHTSA
2011-02-24
Owners notified
2011-03-07

Defect description

FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.

Safety risk

IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.

Manufacturer remedy

DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

Recall campaignNHTSA 10V659000

Structure: body

Component
Structure: body
Manufacturer
FORD MOTOR COMPANY
Vehicles affected
14,737
Reported to NHTSA
2010-12-29
Owners notified
2011-01-11

Defect description

FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.

Safety risk

IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.

Manufacturer remedy

DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Suspension11180,000 mi
Steering10464,000 mi
Engine3185,000 mi
Fuel/propulsion system1962,000 mi
Unknown or other1864,000 mi
Wheels1750,000 mi
Power train1382,000 mi
Electrical system10108,000 mi
Structure: body87,000 mi
Service brakes665,000 mi
Vehicle speed control628,229 mi
Air bags589,000 mi
Electronic stability control (ESC)5108,000 mi
Tires527,000 mi
Engine and engine cooling: engine: diesel444,450 mi
Engine and engine cooling: exhaust system444,450 mi
Engine and engine cooling311,000 mi
Visibility/wiper365,000 mi
Electrical system: instrument panel: speedometer/odometer2204,000 mi
Fuel system, diesel219,578 mi
Seat belts270,000 mi
Tires: bead2
Tires: sidewall2
Tires: tread/belt2
Exterior lighting: headlights114,000 mi
Fuel system, gasoline1560 mi
Fuel system, gasoline: delivery: fuel pump184,615 mi
Fuel system, gasoline: fuel injection system182,000 mi
Latches/locks/linkages1234,395 mi
Seats1200 mi
Service brakes, hydraulic: foundation components: disc: pads158,100 mi
Structure185,384 mi
Suspension: front1
Suspension: front: stabilizer bar150,000 mi
Traction control system1220,000 mi
Visibility: windshield wiper/washer150,000 mi

The 2010 model has 3 times as many complaints as this one. The 2012 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.