Model year record

2012 Ford F-250

1 recall campaign on file for this model year. 445 owner complaints on file.

Recalls

Recall campaignNHTSA 11V582000

Power train: automatic transmission

Component
Power train: automatic transmission
Manufacturer
FORD MOTOR COMPANY
Vehicles affected
16,091
Reported to NHTSA
2011-12-08
Owners notified
2011-12-22

Defect description

FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150 VEHICLES MANUFACTURED FROM SEPTEMBER 9, 2011, THROUGH SEPTEMBER 22, 2011, AND MODEL YEAR 2012 F-250, F-350, F-450 AND F-550 HEAVY DUTY VEHICLES MANUFACTURED FROM SEPTEMBER 12, 2011, THROUGH SEPTEMBER 22, 2011. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NUMBER 114, “THEFT PROTECTION.” THE TRANSMISSION CAN BE SHIFTED OUT OF THE PARK POSITION WITHOUT PRESSING THE BRAKE PEDAL DUE TO BRAKE SHIFT INTERLOCK SWITCH PROBLEM.

Safety risk

THIS WILL ALLOW THE OPERATOR TO INADVERTENTLY SHIFT THE VEHICLE INTO GEAR WITHOUT THE BRAKE PEDAL BEING DEPRESSED, INCREASING THE RISK OF A CRASH OR INJURY TO A NEARBY PEDESTRIAN.

Manufacturer remedy

FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE BRAKE SHIFT INTERLOCK SWITCH FUNCTION AND REPLACE THE SWITCH IF NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 22, 2011. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Suspension12284,000 mi
Steering11589,755 mi
Engine2950,000 mi
Unknown or other2589,755 mi
Electrical system1781,160 mi
Fuel/propulsion system1670,000 mi
Power train1647,500 mi
Wheels16108,657 mi
Service brakes930,000 mi
Structure: body995,000 mi
Engine and engine cooling847,500 mi
Engine and engine cooling: engine: diesel730,000 mi
Engine and engine cooling: exhaust system730,000 mi
Air bags5113,000 mi
Fuel system, diesel5120,000 mi
Suspension: front5170,000 mi
Electrical system: instrument panel: speedometer/odometer4330,000 mi
Exterior lighting4157,000 mi
Tires428,000 mi
Electronic stability control (ESC)333,000 mi
Vehicle speed control3450 mi
Seat belts215,000 mi
Seats2
Structure2100,000 mi
Visibility/wiper238,000 mi
Electrical system: wiring183,404 mi
Equipment adaptive/mobility11,044 mi
Fuel system, diesel: pre-heater1160,100 mi
Fuel system, gasoline11,044 mi
Fuel system, gasoline: delivery: fuel pump1101,000 mi
Latches/locks/linkages: doors: latch124,989 mi
Power train: automatic transmission1160,100 mi
Service brakes, hydraulic132,000 mi

The 2011 model has roughly the same number of complaints as this one. The 2013 model has 3 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.