Model year record

2010 Ford Transit Connect

2 recall campaigns on file for this model year. 59 owner complaints on file.

Recalls

Recall campaignNHTSA 12V169000

Equipment adaptive/mobility

Component
Equipment adaptive/mobility
Manufacturer
MAIN MOBILITY, INC.
Vehicles affected
34
Reported to NHTSA
2012-04-17
Owners notified
2012-04-18

Defect description

MAIN MOBILITY IS RECALLING CERTAIN CONVERSION VANS BUILT ON MODEL YEAR 2008-2010 CHEVROLET EXPRESS, 2009 GMC SAVANA, AND 2010 FORD TRANSIT CONNECT CHASSIS, AND FITTED WITH CERTAIN BRAUN WHEELCHAIR LIFTS. OVER TIME AND WITH FREQUENT USE, THE ROLL STOP LATCHES ON THE WHEELCHAIR LIFT’S OUTER BARRIER MAY BECOME BENT OR MISALIGNED.

Safety risk

A WHEELCHAIR OCCUPANT MAY DEFEAT OR RIDE OVER THE INSUFFICIENTLY LATCHED ROLL STOP. IF THIS OCCURS WHEN THE LIFT PLATFORM IS IN AN ELEVATED POSITION, THE WHEELCHAIR’S OCCUPANT COULD FALL AND SUSTAIN INJURY.

Manufacturer remedy

MAIN MOBILITY IS WORKING WITH BRAUN TO NOTIFY OWNERS, AND BRAUN DEALERS WILL REPAIR THE VEHICLES, FREE OF CHARGE. MAIN MOBILITY HAS NOT PROVIDED A NOTIFICATION SCHEDULE. OWNERS MAY CONTACT MAIN MOBILITY AT 1-716-759-6811.

Recall campaignNHTSA 10V316000

Structure: body: roof and pillars

Component
Structure: body: roof and pillars
Manufacturer
FORD MOTOR COMPANY
Vehicles affected
33,728
Reported to NHTSA
2010-07-07
Owners notified
2010-07-19

Defect description

FORD IS RECALLING CERTAIN MODEL YEAR 2010 TRANSIT CONNECT VEHICLES MANUFACTURED FROM DECEMBER 5, 2008 THROUGH MAY 31, 2010 FOR FAILING TO MEET THE MINIMUM REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." DURING VEHICLE TESTING THE VEHICLE EXCEEDED HEAD INJURY CRITERIA REQUIREMENTS SET BY THE STANDARD. THE HEADLINER RETENTION PUSHPIN LOCATED ON THE HEADLINER ABOVE THE B-PILLAR TRIM ON BOTH THE LEFT AND RIGHT SIDE OF THE VEHICLES NEEDS TO BE REPLACED.

Safety risk

IN THE EVENT OF A VEHICLE CRASH, AN OCCUPANT COULD BE AT AN INCREASED RISK OF INJURY.

Manufacturer remedy

FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 19, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY AT 1-866-436-7332.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Power train966,000 mi
Electrical system750,000 mi
Engine621,000 mi
Service brakes572,000 mi
Visibility/wiper589,625 mi
Electronic stability control (ESC)318,000 mi
Exterior lighting3
Latches/locks/linkages347,000 mi
Service brakes, hydraulic3400 mi
Steering380,000 mi
Structure: body388,000 mi
Service brakes, air24,900 mi
Unknown or other280,000 mi
Engine and engine cooling116,000 mi
Latches/locks/linkages: doors: latch1
Structure1130,000 mi
Suspension116,000 mi
Traction control system115,000 mi

The 2011 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.