Model year record

2011 Ford Transit Connect

1 recall campaign on file for this model year. 31 owner complaints on file.

Recalls

Recall campaignNHTSA 12V374000

Visibility: windshield wiper/washer

Component: Visibility: windshield wiper/washer
Manufacturer: FORD MOTOR COMPANY
Vehicles affected: 16,330
Reported to NHTSA: 2012-08-02
Owners notified: 2012-08-15

Defect description

Ford Motor Company is recalling certain model year 2011-2012 Transit Connect vehicles. The wiper arms may not be adequately riveted resulting in incomplete or inconsistent clearing of the windshield and possible detachment of the wiper arm.

Safety risk

If the wiper arm detaches, the windshield wiper will fail and the driver's visibility may be reduced, increasing the risk of a crash.

Manufacturer remedy

Ford will notify owners, and dealers will replace the driver and passenger side wiper arm and blade assemblies, free of charge. The safety recall began on August 15, 2012. Owners may contact Ford at 1-866-436-7332.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

Component	Complaints	Median mileage
Visibility/wiper	7	48,250 mi
Electrical system	4	81,000 mi
Engine	4	49,086 mi
Power train	4	49,086 mi
Service brakes	2	15,000 mi
Traction control system	2	1,000 mi
Vehicle speed control	2	3,500 mi
Electronic stability control (ESC)	1	15,000 mi
Exterior lighting	1	—
Steering	1	120,300 mi
Structure: body	1	—
Suspension	1	27,873 mi
Unknown or other	1	54,000 mi

The 2010 model has about half as many complaints as this one. The 2012 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.