Model year record

2012 Ford Transit Connect

1 recall campaign on file for this model year. 36 owner complaints on file.

Recalls

Recall campaignNHTSA 12V374000

Visibility: windshield wiper/washer

Component: Visibility: windshield wiper/washer
Manufacturer: FORD MOTOR COMPANY
Vehicles affected: 16,330
Reported to NHTSA: 2012-08-02
Owners notified: 2012-08-15

Defect description

Ford Motor Company is recalling certain model year 2011-2012 Transit Connect vehicles. The wiper arms may not be adequately riveted resulting in incomplete or inconsistent clearing of the windshield and possible detachment of the wiper arm.

Safety risk

If the wiper arm detaches, the windshield wiper will fail and the driver's visibility may be reduced, increasing the risk of a crash.

Manufacturer remedy

Ford will notify owners, and dealers will replace the driver and passenger side wiper arm and blade assemblies, free of charge. The safety recall began on August 15, 2012. Owners may contact Ford at 1-866-436-7332.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

Component	Complaints	Median mileage
Engine	6	37,272 mi
Electrical system	4	9,700 mi
Visibility/wiper	4	60,000 mi
Structure	3	116,838 mi
Visibility	3	6,000 mi
Electronic stability control (ESC)	2	21,560 mi
Fuel system, gasoline	2	60,094 mi
Seat belts	2	25,000 mi
Seats	2	3,100 mi
Tires	2	—
Fuel/propulsion system	1	—
Traction control system	1	21,560 mi
Vehicle speed control	1	113,214 mi
Visibility: defroster/defogger/hvac system: rear window	1	67,000 mi
Visibility: windshield	1	148 mi
Wheels	1	3,000 mi

The 2011 model has roughly the same number of complaints as this one. The 2013 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.