ON CERTAIN VANS EQUIPPED WITH SURE-LOK WHEELCHAIR SECUREMENT SYSTEMS, THE SPROCKET TEETH OF THE RETRACTOR ASSEMBLY IS OUT OF ALIGNMENT.
Safety risk
IN THE EVENT OF A VEHICLE CRASH, THE WHEELCHAIR MAY NOT BE ADEQUATELY SECURED POSSIBLY RESULTING IN INJURIES TO A WHEELCHAIR OCCUPANT.
Manufacturer remedy
DEALERS WILL INSPECT AND REPLACE THE WHEELCHAIR SECUREMENT RETRACTORS AS NECESSARY. SURE-LOK WILL HANDLE THE REPAIRS FOR THIS CAMPAIGN. OWNERS SHOULD CONTACT SURE-LOCK AT 1-908-231-1804 OR MOBILITYWORKS AT 1-800-769-8267.
VEHICLE DESCRIPTION: CERTAIN 2-WHEEL DRIVE PICKUP TRUCKS FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS." THE PROBLEM WAS CAUSED BY A COMPUTER ERROR THAT RESULTED IN THE CERTIFICATION LABEL LISTING TIRE SIZE AND INFLATION PRESSURE INFORMATION THAT DIFFER FROM THE TIRE SIZE AND THE INFLATION PRESSURE INFORMATION FOR THE TIRES ON THE VEHICLE. IF THE VEHICLE OWNER OR SOMEONE SERVICING THE VEHICLE INFLATES THE TIRES ACCORDING TO THE PRESSURE SPECIFIED ON THE LABEL VERSUS THE APPROPRIATE PRESSURE FOR THE TIRES, THE TIRES COULD BE UNDER-INFLATED OR OVER-INFLATED DEPENDING ON THE TIRES MOUNTED ON THE VEHICLE.
Safety risk
IF THE TIRES ARE UNDER-INFLATED, IT COULD REDUCE THE TREAD LIFE OF THE TIRE, AND THE TIRE COULD DEGRADE TO A POINT OF ALLOWING SUDDEN AIR LOSS. IF THE TIRES ARE OVER-INFLATED, IT COULD REDUCE THE TREAD LIFE OF THE TIRE AND INCREASE SUSCEPTIBILITY TO ROAD HAZARD DAMAGE. IF SUDDEN AIR LOSS OR A ROAD HAZARD CAUSES DAMAGE TO A TIRE, CONTROL OF THE VEHICLE COULD BE ADVERSELY AFFECTED AND COULD RESULT IN A VEHICLE CRASH.
Manufacturer remedy
OWNERS WILL BE PROVIDED WITH A NEW LABEL AND INSTALLATION INSTRUCTIONS. HOWEVER, A DEALER CAN INSTALL THE LABEL IF THE OWNER SO DESIRES. OWNER NOTIFICATION BEGAN MAY 31, 2001. OWNERS WHO DO NOT RECEIVE THE LABEL AND INSTALLATION INSTRUCTIONS WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020 OR GMC AT 1-800-462-8782.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Service brakes
40
110,356 mi
Service brakes, hydraulic
37
99,875 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip
19
44,600 mi
Parking brake
13
60,000 mi
Fuel system, gasoline
11
78,000 mi
Electrical system
6
74,000 mi
Fuel/propulsion system
4
98,000 mi
Wheels
4
98,000 mi
Air bags
3
173,000 mi
Engine and engine cooling
3
113,000 mi
Service brakes, hydraulic: foundation components: disc: rotor
3
44,600 mi
Structure: body
3
148,000 mi
Engine
2
150,000 mi
Steering
2
146,650 mi
Tires
2
110,000 mi
Unknown or other
2
14,000 mi
Electrical system: wiring: interior/under dash
1
46,515 mi
Equipment
1
—
Fuel system, gasoline: storage: tank assembly: filler pipe and cap
1
74,895 mi
Fuel system, other
1
—
Power train
1
84,000 mi
Power train: automatic transmission
1
237,000 mi
Power train: axle assembly
1
—
Seat belts
1
173,000 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip: ABS warning light
1
—
Service brakes, hydraulic: foundation components: disc: caliper
1
44,600 mi
Service brakes, hydraulic: foundation components: disc: pads
1
—
Service brakes, hydraulic: foundation components: hoses, lines/piping, and fittings
1
69,100 mi
Structure
1
—
Structure: body: tailgate: hinge and attachments
1
—
Structure: frame and members
1
88,000 mi
Suspension: rear
1
25,000 mi
Vehicle speed control
1
—
The 2000 model has about half as many complaints as this one. The 2002 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.