Model year record

2017 Infiniti Q50

4 recall campaigns on file for this model year. 118 owner complaints on file.

Recalls

Recall campaignNHTSA 24V470000

Power train: driveline: driveshaft

Component
Power train: driveline: driveshaft
Manufacturer
Nissan North America, Inc.
Vehicles affected
7,222
Reported to NHTSA
2024-06-21
Owners notified
2024-08-13

Defect description

Nissan North America, Inc. (INFINITI) is recalling certain 2011-2013 M56, 2012-2013 M35 Hybrid, 2014-2018 Q50, Q70 Hybrid, 2014-2019 Q70, and 2015-2019 Q70L two-wheel drive vehicles. The driveshaft can fatigue and break.

Safety risk

A broken driveshaft can result in a loss of drive power, or a vehicle roll away when the vehicle is in park without the parking brake applied. Both scenarios can increase the risk of a crash.

Manufacturer remedy

Dealers will replace the driveshaft, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. INFINITI's numbers for this recall are R24A5 and R24A7.

Recall campaignNHTSA 17V571000

Air bags: frontal: driver side: inflator module

Component
Air bags: frontal: driver side: inflator module
Manufacturer
Nissan North America, Inc.
Vehicles affected
814
Reported to NHTSA
2017-09-15
Owners notified
2017-10-30

Defect description

Nissan North America (Nissan) is recalling certain 2017 Infiniti Q50 and Q50 Hybrid vehicles. The driver's frontal air bag inflator may have been improperly welded.

Safety risk

In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator may crack and release the gas needed to properly deploy the air bag, increasing the risk of injury.

Manufacturer remedy

Nissan will notify owners, and dealers will replace the driver side air bag inflator, free of charge. The recall began October 30, 2017. Owners may contact Infiniti customer service at 1-800-662-6200, option 7.

Recall campaignNHTSA 17V476000

Electrical system: software

Component
Electrical system: software
Manufacturer
Nissan North America, Inc.
Vehicles affected
14,192
Reported to NHTSA
2017-07-27
Owners notified
2017-08-29

Defect description

Nissan North America, Inc. (Nissan) is recalling certain 2016-2018 Infiniti Q50 and 2017 Infiniti Q60 vehicles equipped with a 2.0L engine. Incorrect Fuel Pump Control Module (FPCM) software may allow the fuel level in the main tank to be too low to supply fuel to the engine, causing the engine to stall while driving.

Safety risk

An engine stall can increase the risk of a crash.

Manufacturer remedy

Nissan will notify owners, and Infiniti dealers will reprogram the Fuel Pump Control Module (FPCM) with corrected software, free of charge. The recall began August 29, 2017. Owners may contact Infiniti customer service at 1-800-662-6200.

Recall campaignNHTSA 16V244000

Air bags: sensor: occupant classification

Component
Air bags: sensor: occupant classification
Manufacturer
Nissan North America, Inc.
Vehicles affected
3,296,947
Reported to NHTSA
2016-04-26
Owners notified
2016-06-10

Defect description

Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.

Safety risk

If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.

Manufacturer remedy

Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Engine2328,097 mi
Air bags1328,097 mi
Electrical system1170,000 mi
Fuel/propulsion system1140,402 mi
Unknown or other1023,000 mi
Service brakes916,000 mi
Power train7112,000 mi
Seats786,000 mi
Suspension535,000 mi
Wheels529,000 mi
Steering49,000 mi
Seat belts3
Visibility/wiper329,000 mi
Vehicle speed control24,710 mi
Forward collision avoidance: automatic emergency braking1
Fuel system, gasoline170,000 mi
Structure: body1
Tires117,500 mi
Visibility: defroster/defogger/hvac system1

The 2016 model has about 1.5 times as many complaints as this one. The 2018 model has about 1.5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.