Model year record

2021 Infiniti Q50

3 recall campaigns on file for this model year. 9 owner complaints on file.

Recalls

Recall campaignNHTSA 21V599000

Back over prevention: display function

Component
Back over prevention: display function
Manufacturer
Nissan North America, Inc.
Vehicles affected
3,569
Reported to NHTSA
2021-08-02
Owners notified
2021-09-14

Defect description

Nissan North America, Inc. (Nissan) is recalling certain 2021 Infinity Q50, Q60, and QX80 vehicles. A software error may deactivate the audio/video control unit screen, preventing the rear-view image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Safety risk

A rear-view camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

Manufacturer remedy

Dealers will update the control unit software, free of charge. Owner notification letters were mailed September 14, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A9.

Recall campaignNHTSA 21V402000

Suspension: rear: axle: spindle

Component
Suspension: rear: axle: spindle
Manufacturer
Nissan North America, Inc.
Vehicles affected
14,276
Reported to NHTSA
2021-05-27
Owners notified
2021-07-26

Defect description

Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.

Safety risk

The steering knuckle or rear axle could deform upon impact, such as from hitting a curb, resulting in a loss of steering control, or possible wheel separation. Both of these conditions can increase the risk of a crash.

Manufacturer remedy

Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669. INFINITI owners may contact customer service at 1-800-662-6200.

Recall campaignNHTSA 21V234000

Engine and engine cooling: engine: engine control module (ECU/ECM): software

Component
Engine and engine cooling: engine: engine control module (ECU/ECM): software
Manufacturer
Nissan North America, Inc.
Vehicles affected
12,943
Reported to NHTSA
2021-04-04
Owners notified
2021-05-25

Defect description

Nissan North America, Inc. (INFINITI) is recalling certain 2021 INFINITI Q50 and Q60 vehicles. After detecting rapid acceleration, the Engine Control Module (ECM) may incorrectly reduce engine power and reduce fuel supply to the engine.

Safety risk

A lack of fuel may cause an engine stall, increasing the risk of a crash.

Manufacturer remedy

INFINITI will notify owners, and dealers will reprogram the ECM software, free of charge. The recall began on May 25, 2021. Owners may contact INFINITI customer service at 1-800-662-6200. INFINITI's number for this recall is R20C5.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Engine and engine cooling282,000 mi
Wheels: rim244,000 mi
Air bags135,000 mi
Forward collision avoidance: automatic emergency braking1
Forward collision avoidance: warnings1
Structure: body1
Vehicle speed control1

The 2020 model has about 1.5 times as many complaints as this one. The 2022 model has 9 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.