Model year record

2018 Infiniti Q50

3 recall campaigns on file for this model year. 94 owner complaints on file.

Recalls

Recall campaignNHTSA 24V470000

Power train: driveline: driveshaft

Component
Power train: driveline: driveshaft
Manufacturer
Nissan North America, Inc.
Vehicles affected
7,222
Reported to NHTSA
2024-06-21
Owners notified
2024-08-13

Defect description

Nissan North America, Inc. (INFINITI) is recalling certain 2011-2013 M56, 2012-2013 M35 Hybrid, 2014-2018 Q50, Q70 Hybrid, 2014-2019 Q70, and 2015-2019 Q70L two-wheel drive vehicles. The driveshaft can fatigue and break.

Safety risk

A broken driveshaft can result in a loss of drive power, or a vehicle roll away when the vehicle is in park without the parking brake applied. Both scenarios can increase the risk of a crash.

Manufacturer remedy

Dealers will replace the driveshaft, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. INFINITI's numbers for this recall are R24A5 and R24A7.

Recall campaignNHTSA 19V654000

Back over prevention: sensing system: camera

Component
Back over prevention: sensing system: camera
Manufacturer
Nissan North America, Inc.
Vehicles affected
1,228,830
Reported to NHTSA
2019-09-12
Owners notified
2019-11-11

Defect description

Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Safety risk

The lack of an image in the back-up camera display increases the risk of a crash.

Manufacturer remedy

Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.

Recall campaignNHTSA 17V476000

Electrical system: software

Component
Electrical system: software
Manufacturer
Nissan North America, Inc.
Vehicles affected
14,192
Reported to NHTSA
2017-07-27
Owners notified
2017-08-29

Defect description

Nissan North America, Inc. (Nissan) is recalling certain 2016-2018 Infiniti Q50 and 2017 Infiniti Q60 vehicles equipped with a 2.0L engine. Incorrect Fuel Pump Control Module (FPCM) software may allow the fuel level in the main tank to be too low to supply fuel to the engine, causing the engine to stall while driving.

Safety risk

An engine stall can increase the risk of a crash.

Manufacturer remedy

Nissan will notify owners, and Infiniti dealers will reprogram the Fuel Pump Control Module (FPCM) with corrected software, free of charge. The recall began August 29, 2017. Owners may contact Infiniti customer service at 1-800-662-6200.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Engine2322,000 mi
Air bags1334,000 mi
Fuel/propulsion system1025,800 mi
Unknown or other8
Electrical system628,706 mi
Power train5
Engine and engine cooling488,000 mi
Back over prevention: sensing system: camera330,000 mi
Service brakes38,700 mi
Vehicle speed control38,700 mi
Wheels32,637 mi
Electrical system: instrument panel: speedometer/odometer254,000 mi
Seat belts234,000 mi
Service brakes, hydraulic288,000 mi
Back over prevention1130,000 mi
Electronic stability control (ESC)1
Exterior lighting120 mi
Lane departure: blind spot detection1
Seats1
Steering1
Structure: body18,700 mi

The 2017 model has about half as many complaints as this one. The 2019 model has about 1.5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.