Model year record

2014 KEYSTONE Cougar

4 recall campaigns on file for this model year. 7 owner complaints on file.

Recalls

Recall campaignNHTSA 17V755000

Equipment

Component
Equipment
Manufacturer
Keystone RV Company
Vehicles affected
1,205,997
Reported to NHTSA
2017-11-22
Owners notified
2018-01-15

Defect description

Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Safety risk

In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Manufacturer remedy

Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Recall campaignNHTSA 14V146000

Suspension: rear: springs: leaf spring assembly: hanger/bracket

Component
Suspension: rear: springs: leaf spring assembly: hanger/bracket
Manufacturer
Keystone RV Company
Vehicles affected
32
Reported to NHTSA
2014-03-27
Owners notified
2014-04-17

Defect description

Keystone RV Company (Keystone) is recalling certain model year 2014 Summerland, Springdale, Bullet, and Cougar recreational travel trailers and fifth wheels. The affected vehicles may have been built with frame spring hangers that may be brittle and susceptible to fracturing.

Safety risk

A spring hanger that fractures may result in a loss of control of the trailer, increasing the risk of a crash.

Manufacturer remedy

Keystone will notify owners, and dealers will inspect and replace the spring hanger, as necessary, free of charge. The recall began on April 17, 2014. Owners may contact Keystone at 1-866-425-4369. Keystone's number for this recall is 14-205.

Recall campaignNHTSA 14V120000

Suspension: rear: axle: non-powered axle assembly

Component
Suspension: rear: axle: non-powered axle assembly
Manufacturer
Keystone RV Company
Vehicles affected
708
Reported to NHTSA
2014-03-12
Owners notified
2014-04-07

Defect description

Keystone RV Company (Keystone) is recalling certain model year 2014 Cougar, Springdale, Hideout, Passport, and Bullet fifth wheels and travel trailers manufactured January 13, 2014, through February 12,2014. In the affected vehicles, the inner wheel bearings on the axle may have insufficient lubrication.

Safety risk

With an insufficient amount of lubrication, the wheel bearing and hub may become overheated and the wheel may seize or separate from the vehicle, increasing the risk of a crash.

Manufacturer remedy

Keystone will notify owners, and dealers will inspect the axle hubs and bearings for the proper lubrication. Any damaged bearings will be replaced. These repirs will be performed, free of charge. The recall began on April 7, 2014. Owners may contact Keystone at 1-866-425-4369. Keystone's number associated with this recall is 14-202.

Recall campaignNHTSA 13V155000

Equipment

Component
Equipment
Manufacturer
Keystone RV Company
Vehicles affected
6,561
Reported to NHTSA
2013-04-23
Owners notified
2013-05-07

Defect description

Keystone RV Company (Keystone) is recalling certain model year 2013-2014 recreational trailers equipped with Dometic 9100 Power Awnings or Weather Pro awnings, awning serial numbers 306xxxx through 314xxxx, manufactured between February 13, 2013, through April 9, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowningly become damaged. A damaged motor may lead to an unfurling of the awning.

Safety risk

If the awning unfurls unexpectedly either in transit or while parked, it may increase thre risk of personal injury or a crash.

Manufacturer remedy

Keystone will notify owners and dealers will replace the awning motor, free of charge. The recall began on May 7, 2013. Owners may contact Keystone at 1-866-425-4369. Keystone's campaign recall number is 13-193.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Exterior lighting25,000 mi
Electrical system15,000 mi
Equipment1
Service brakes15,000 mi
Structure: body1
Unknown or other1

The 2013 model has roughly the same number of complaints as this one. The 2015 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.