Known Recalls

Model year record

2023 KEYSTONE Cougar

1 recall campaign on file for this model year. 1 owner complaint on file.

Recalls

Recall campaignNHTSA 23V169000

Structure: emergency: escape/egress/exit

Component
Structure: emergency: escape/egress/exit
Manufacturer
Keystone RV Company
Vehicles affected
276
Reported to NHTSA
2023-03-16
Owners notified
2023-03-29

Defect description

Keystone RV Company (Keystone) is recalling certain 2022-2023 Cougar travel trailers. These vehicles may have been manufactured without an emergency exit window.

Safety risk

Without an emergency exit window, there would not be a second way for occupants to exit the vehicle during an emergency, increasing the risk of injury.

Manufacturer remedy

Dealers will inspect, and replace the window if necessary, free of charge. Owner notification letters were mailed March 29, 2023. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 23-440.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Structure110 mi

The 2022 model has about a quarter as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.