Kia America, Inc. (Kia) is recalling certain 2019 Sorento vehicles. Due to a manufacturing error, water may leak into the rearview camera, which can cause the rearview camera image not to appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Safety risk
A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
Manufacturer remedy
Dealers will inspect the rearview camera and add additional water proofing to the camera harness, or replace the camera as necessary, free of charge. Owner notification letters were mailed March 8, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC282.
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Safety risk
A fire while parked or driving can increase the risk of injury.
Manufacturer remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Forward collision avoidance: adaptive cruise control
2
—
Suspension
2
—
Back over prevention: sensing system: camera
1
—
Exterior lighting: tail lights
1
45,220 mi
Exterior lighting: turn signal
1
—
Firerelated
1
—
Forward collision avoidance
1
5,000 mi
Fuel system, gasoline: delivery: fuel pump
1
—
Latches/locks/linkages: doors: latch
1
35,000 mi
Power train: automatic transmission: control module (TCM/PCM/TECM)
1
80,000 mi
Service brakes, hydraulic
1
42,000 mi
Structure: interior panels: dashboard
1
65,000 mi
Tires: tread/belt
1
30,845 mi
Wheels
1
31,289 mi
The 2018 model has 2 times as many complaints as this one. The 2020 model has 3 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.