Model year record

2023 Kia Sorento

3 recall campaigns on file for this model year. 326 owner complaints on file.

Recalls

Recall campaignNHTSA 25V649000

Visibility: defroster/defogger/hvac system: fan/motor

Component
Visibility: defroster/defogger/hvac system: fan/motor
Manufacturer
Kia America, Inc.
Vehicles affected
39,536
Reported to NHTSA
2025-09-25
Owners notified
2026-01-23

Defect description

Kia America, Inc. (Kia) is recalling certain 2021-2023 Sorento vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor wiring harness may be inadequate, which can result in a fire.

Safety risk

A fire increases the risk of injury.

Manufacturer remedy

Dealers will replace the wiring harness and blower motor resistor, free of charge. Owner notification letters were mailed January 23, 2026. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC351. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 9, 2025.

Recall campaignNHTSA 23V610000

Back over prevention: sensing system: camera

Component
Back over prevention: sensing system: camera
Manufacturer
Kia America, Inc.
Vehicles affected
144,979
Reported to NHTSA
2023-08-31
Owners notified
2023-10-27

Defect description

Kia America, Inc. (Kia) is recalling certain 2022-2023 Sorento, Sorento Hybrid, and Sorento Plug-in Hybrid (PHEV) vehicles. The mounting clips for the rearview camera may break, which can cause the rearview camera image not to appear properly on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Safety risk

A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.

Manufacturer remedy

Dealers will inspect and replace the rearview camera housing, as necessary, free of charge. Owner notification letters were mailed October 27, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC280.

Recall campaignNHTSA 23V579000

Equipment: other: labels

Component
Equipment: other: labels
Manufacturer
Kia America, Inc.
Vehicles affected
50,517
Reported to NHTSA
2023-08-15
Owners notified
2023-10-10

Defect description

Kia America, Inc. (Kia) is recalling certain 2023 Sorento vehicles. The air bag warning labels on the driver and front passenger sun visors may detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Safety risk

A detached air bag warning label will not warn occupants about the risks of air bag deployment, increasing the risk of injury in a crash.

Manufacturer remedy

Dealers will inspect and replace the driver and front passenger sun visors, as necessary, free of charge. Owner notification letters were mailed October 10, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC277.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Unknown or other61
Electrical system602,000 mi
Engine421,200 mi
Power train2921,700 mi
Service brakes1735,000 mi
Vehicle speed control1712,000 mi
Forward collision avoidance: warnings14
Visibility/wiper12
Fuel/propulsion system11
Forward collision avoidance: adaptive cruise control9
Steering91,328 mi
Lane departure: blind spot detection7
Visibility: sun/moon roof assembly539,000 mi
Lane departure: warning4
Exterior lighting3
Forward collision avoidance: automatic emergency braking3
Lane departure: assist3
Structure: body3
Back over prevention: rearview system braking2
Carry handle, shell, base2
Chest clip, buckle, harness2
Engine and engine cooling262,000 mi
Seats2
Service brakes, hydraulic: foundation components: disc: rotor212,000 mi
Visibility248,000 mi
Equipment: other: labels1
Forward collision avoidance135,000 mi
Traction control system1

The 2022 model has about half as many complaints as this one. The 2024 model has 3 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.