Model year record

2024 Kia Sorento

2 recall campaigns on file for this model year. 110 owner complaints on file.

Recalls

Recall campaignNHTSA 25V006000

Electrical system: body control module: software

Component
Electrical system: body control module: software
Manufacturer
Kia America, Inc.
Vehicles affected
74,469
Reported to NHTSA
2025-01-13
Owners notified
2025-02-21

Defect description

Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 108, "Lamps, Reflective Devices, and Associated Equipment."

Safety risk

A loss of headlights and taillights can reduce visibility, increasing the risk of a crash.

Manufacturer remedy

Dealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC331.

Recall campaignNHTSA 24V287000

Electrical system: wiring

Component
Electrical system: wiring
Manufacturer
Kia America, Inc.
Vehicles affected
95
Reported to NHTSA
2024-04-23
Owners notified
2024-05-07

Defect description

Kia America, Inc. (Kia) is recalling certain 2024 Sorento vehicles. The motor driven power steering (MDPS) wiring harness may be incorrectly assembled, which can result in a loss of power steering assist.

Safety risk

A loss of power steering assist increases the risk of a crash.

Manufacturer remedy

Dealers will inspect and repair, or replace the MDPS wiring harness as necessary, free of charge. Owner notification letters were mailed May 7, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC309.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Electrical system21
Structure: body13
Unknown or other11
Service brakes10
Power train8
Engine731,000 mi
Visibility/wiper6
Air bags4
Exterior lighting4
Forward collision avoidance: automatic emergency braking4
Fuel/propulsion system4
Seat belts4
Back over prevention: warnings2
Engine and engine cooling: cooling system: radiator assembly223,417 mi
Forward collision avoidance: warnings2
Service brakes, hydraulic: foundation components: disc: rotor27,000 mi
Steering2
Visibility: sun/moon roof assembly225,199 mi
Seats1
Wheels1

The 2023 model has about a third as many complaints as this one. The 2025 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.