Known Recalls

Model year record

2020 Kia Sorento

1 recall campaign on file for this model year. 198 owner complaints on file.

Kia Sorento, 2016–2020 generation
Pictured: the 2016–2020 generation. RL GNZLZ from Chile, CC BY-SA 2.0 · Wikimedia Commons

Recalls

Recall campaignNHTSA 22V703000

Trailer hitches

Component
Trailer hitches
Manufacturer
Kia America, Inc.
Vehicles affected
70,887
Reported to NHTSA
2022-09-19
Owners notified
2023-07-27

Defect description

Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

Safety risk

A fire while parked or driving can increase the risk of injury.

Manufacturer remedy

Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Engine6634,000 mi
Unknown or other257,000 mi
Power train185,000 mi
Electrical system1726,000 mi
Fuel/propulsion system1017,500 mi
Trailer hitches9—
Service brakes512,000 mi
Air bags49,000 mi
Exterior lighting4—
Steering417,500 mi
Vehicle speed control435,000 mi
Lane departure: blind spot detection38,550 mi
Visibility/wiper35,073 mi
Engine and engine cooling258,325 mi
Firerelated2—
Forward collision avoidance: adaptive cruise control2—
Forward collision avoidance: automatic emergency braking2—
Forward collision avoidance: warnings2—
Seat belts2—
Suspension2—
Visibility2—
Wheels27,000 mi
Back over prevention: rearview system braking1—
Electrical system: 12V/24V/48V battery150,000 mi
Electrical system: horn171,188 mi
Electrical system: wiring1—
Engine and engine cooling: engine: oil/lubrication: pressure/temperature sensor1—
Exterior lighting: headlights1—
Visibility: glass, side/rear14,357 mi
Visibility: sun/moon roof assembly1—

The 2019 model has about a third as many complaints as this one. The 2021 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Other Kia Sorento model years

202620252024202320222021202020192018201720162015201420132012201120102009200820072006200520042003

All Kia Sorento recalls by year

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.