Mazda North American Operations (Mazda) is recalling certain 2011 Mazda2 and 2010-2011 Mazda3 and Mazdaspeed3 vehicles equipped with a manual seat lifter. In the affected vehicles, the seat height adjustment lifter links may break or detach from the seat frame and the seat angle may incline causing the driver to not be able to maintain an appropriate driving position.
Safety risk
If the driver cannot maintain an appropriate driving position, there is an increased risk of a crash.
Manufacturer remedy
Mazda will notify owners, and dealers will inspect the seat lifter links and install a reinforcement bracket to the lifter links, or replace the entire seat adjuster unit, free of charge. The recall began April 7, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 0917B.
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
Safety risk
If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Manufacturer remedy
Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Air bags
30
70,421 mi
Seats
21
74,000 mi
Unknown or other
20
65,000 mi
Electrical system
15
60,000 mi
Steering
13
65,000 mi
Structure: body
12
68,000 mi
Power train
11
29,500 mi
Exterior lighting
10
32,000 mi
Tires
7
24,000 mi
Suspension
6
28,900 mi
Electronic stability control (ESC)
5
65,000 mi
Seat belts
5
17,000 mi
Visibility/wiper
4
1,100 mi
Engine
3
160,000 mi
Fuel/propulsion system
3
25,000 mi
Service brakes
3
64,000 mi
Vehicle speed control
3
20,000 mi
Visibility: sun/moon roof assembly
3
45,100 mi
Wheels
3
24,000 mi
Engine and engine cooling
2
3,500 mi
Air bags: frontal
1
50 mi
Air bags: sensor: occupant classification
1
—
Power train: manual transmission
1
17,000 mi
Service brakes, hydraulic
1
29,500 mi
Structure
1
48,000 mi
Suspension: rear
1
500 mi
Visibility: windshield
1
44,500 mi
The 2010 model has about a fifth as many complaints as this one. The 2012 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Open investigations
An investigation is not a recall. It indicates that NHTSA is currently evaluating an alleged defect but has not reached a final determination.
EA21002Desiccated Air Bag Inflator Rupture
Air bags: frontal: driver side: inflator module
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.