Model year record

2020 Mazda MAZDA3

2 recall campaigns on file for this model year. 58 owner complaints on file.

Recalls

Recall campaignNHTSA 20V346000

Service brakes, hydraulic: foundation components: disc: caliper

Component
Service brakes, hydraulic: foundation components: disc: caliper
Manufacturer
Mazda North American Operations
Vehicles affected
24,037
Reported to NHTSA
2020-06-12
Owners notified
2020-07-24

Defect description

Mazda North American Operations (Mazda) is recalling certain 2020 CX-30 and Mazda3 vehicles. The front brake caliper mounting bolts may not have been tightened properly during assembly, possibly allowing the calipers to loosen.

Safety risk

Loose brake calipers can reduce braking performance or interfere with wheel rotation, affecting vehicle handling. Either of these scenarios can increase the risk of a crash.

Manufacturer remedy

Mazda will notify owners, and dealers will inspect the front brake caliper bolts, tightening them as necessary. If bolts are missing, the affected brake caliper will be replaced. Repairs will be performed free of charge. The recall began July 24, 2020. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 4420F.

Recall campaignNHTSA 19V907000

Forward collision avoidance: automatic emergency braking

Component
Forward collision avoidance: automatic emergency braking
Manufacturer
Mazda North American Operations
Vehicles affected
35,390
Reported to NHTSA
2019-12-19
Owners notified
2020-02-14

Defect description

Mazda North American Operations (Mazda) is recalling certain 2019-2020 Mazda3 vehicles. The Smart Brake System (SBS) can falsely detect an obstacle while driving, activating the automatic emergency braking system and suddenly stopping the vehicle.

Safety risk

Stopping the vehicle unexpectedly increases the risk of a crash.

Manufacturer remedy

Mazda will notify owners, and dealers will update the SBS software. In addition, vehicles with certain production dates will receive an instrument cluster software update or replacement and a replacement owner's manual. These repairs will be performed free of charge. The recall began February 14, 2020. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 4219L.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Forward collision avoidance: automatic emergency braking131,600 mi
Forward collision avoidance: warnings99,706 mi
Steering41,177 mi
Suspension4
Electrical system3
Fuel/propulsion system3
Unknown or other39,000 mi
Equipment: other: labels2
Forward collision avoidance: adaptive cruise control2
Lane departure: warning2
Power train2
Service brakes29,706 mi
Tires: sidewall2
Engine1
Exterior lighting1
Lane departure: assist1
Seat belts1
Service brakes, hydraulic12,000 mi
Structure: body12,000 mi
Visibility/wiper1

The 2019 model has about half as many complaints as this one. The 2021 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.