Model year record

2013 Mazda MAZDA3

1 recall campaign on file for this model year. 177 owner complaints on file.

Recalls

Recall campaignNHTSA 16V644000

Structure: body: hatchback/liftgate

Component: Structure: body: hatchback/liftgate
Manufacturer: Mazda North American Operations
Vehicles affected: 580,455
Reported to NHTSA: 2016-09-06
Owners notified: 2017-03-08

Defect description

Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.

Safety risk

If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.

Manufacturer remedy

Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

Component	Complaints	Median mileage
Exterior lighting	34	45,995 mi
Electrical system	32	49,000 mi
Power train	18	23,000 mi
Service brakes	16	49,000 mi
Engine	11	6,500 mi
Unknown or other	10	38,000 mi
Seats	9	40,320 mi
Steering	9	35,000 mi
Structure: body	8	50,000 mi
Air bags	7	39,000 mi
Seat belts	6	38,000 mi
Structure	3	—
Visibility/wiper	3	30,565 mi
Electronic stability control (ESC)	2	59,665 mi
Fuel/propulsion system	2	65,000 mi
Vehicle speed control	2	5,600 mi
Wheels	2	45,000 mi
Exterior lighting: headlights	1	15,000 mi
Exterior lighting: headlights: concealment devices	1	—
Suspension	1	32,631 mi

The 2012 model has about half as many complaints as this one. The 2014 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Open investigations

An investigation is not a recall. It indicates that NHTSA is currently evaluating an alleged defect but has not reached a final determination.

EA21002Desiccated Air Bag Inflator Rupture

Air bags: frontal: driver side: inflator module

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.