Model year record

2007 Mazda MAZDA5

1 recall campaign on file for this model year. 80 owner complaints on file.

Recalls

Recall campaignNHTSA 10V374000

Steering: electric power assist system

Component
Steering: electric power assist system
Manufacturer
MAZDA MOTOR CORP
Vehicles affected
215,000
Reported to NHTSA
2010-08-12
Owners notified
2010-09-15

Defect description

MAZDA IS RECALLING CERTAIN MODEL YEAR 2007-2009 MAZDA3 AND MAZDA5 VEHICLES MANUFACTURED FROM APRIL 2, 2007 THROUGH NOVEMBER 30, 2008. THESE VEHICLES MAY HAVE A CONDITION IN WHICH A SUDDEN LOSS OF POWER STEERING ASSIST COULD OCCUR AT ANY TIME WHILE DRIVING THE VEHICLE.

Safety risk

POWER STEERING ASSIST IS SUDDENLY LOST REDUCING THE DRIVER'S ABILITY TO STEER THE VEHICLE AS TYPICALLY EXPECTED, AND INCREASING THE RISK OF A CRASH.

Manufacturer remedy

MAZDA WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE POWER STEERING PUMP AND LINES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 15, 2010. OWNERS MAY CONTACT MAZDA CUSTOMER ASSISTANCE CENTER AT 1-800-222-5500.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Steering2180,000 mi
Suspension727,000 mi
Tires622,000 mi
Electrical system467,189 mi
Suspension: rear422,000 mi
Engine362,000 mi
Power train39,284 mi
Structure: body3129,000 mi
Unknown or other375,000 mi
Air bags262,000 mi
Engine and engine cooling29,284 mi
Power train: automatic transmission21,200 mi
Seat belts2100,088 mi
Service brakes, hydraulic217,000 mi
Steering: electric power assist system228,000 mi
Vehicle speed control2116,000 mi
Wheels243,684 mi
Air bags: frontal18,077 mi
Engine and engine cooling: engine11,200 mi
Equipment11,200 mi
Exterior lighting176,713 mi
Fuel system, gasoline155,200 mi
Latches/locks/linkages16,500 mi
Latches/locks/linkages: doors: latch1
Service brakes1116,000 mi
Structure: body: door185,000 mi
Suspension: front130,426 mi

The 2006 model has about half as many complaints as this one. The 2008 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.