Known Recalls

Model year record

2014 Mazda MAZDA5

1 recall campaign on file for this model year. 16 owner complaints on file.

Recalls

Recall campaignNHTSA 16V644000

Structure: body: hatchback/liftgate

Component
Structure: body: hatchback/liftgate
Manufacturer
Mazda North American Operations
Vehicles affected
580,455
Reported to NHTSA
2016-09-06
Owners notified
2017-03-08

Defect description

Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.

Safety risk

If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.

Manufacturer remedy

Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Service brakes448,000 mi
Engine280,000 mi
Steering2—
Unknown or other233,800 mi
Electrical system1—
Latches/locks/linkages188,078 mi
Structure: body1—
Suspension150,000 mi
Visibility/wiper1—
Wheels150,000 mi

The 2013 model has about half as many complaints as this one. The 2015 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.