Known Recalls

Model year record

2018 Ram 2500

9 recall campaigns on file for this model year. 3,855 owner complaints on file.

Ram 2500, 2011–2018 generation
Pictured: the 2011–2018 generation. Elise240SX, CC BY-SA 4.0 · Wikimedia Commons

Recalls

Recall campaignNHTSA 25V592000

Air bags: side/window: curtain: inflator

Component
Air bags: side/window: curtain: inflator
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
1,761
Reported to NHTSA
2025-09-11
Owners notified
2025-09-25

Defect description

Chrysler (FCA US, LLC) is recalling certain 2018 Ram 1500, Ram 2500, and Ram 3500 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Safety risk

An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.

Manufacturer remedy

Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed September 25, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 83C, 91C, and 92C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 18, 2025.

Recall campaignNHTSA 25V010000

Air bags: side/window: curtain: inflator

Component
Air bags: side/window: curtain: inflator
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
6,066
Reported to NHTSA
2025-01-16
Owners notified
2025-02-13

Defect description

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Safety risk

An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.

Manufacturer remedy

Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.

Recall campaignNHTSA 24V896000

Service brakes, hydraulic: antilock/traction control/electronic limited slip: control unit/module

Component
Service brakes, hydraulic: antilock/traction control/electronic limited slip: control unit/module
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
317,630
Reported to NHTSA
2024-11-27
Owners notified
2025-01-09

Defect description

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.

Safety risk

A loss of anti-lock brakes, electronic stability control, or traction control can increase the risk of a crash.

Manufacturer remedy

Dealers will replace the brake HCU, or replace the HCU motor, free of charge. Owner notification letters were mailed beginning January 9, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is C4B.

Recall campaignNHTSA 19V347000

Latches/locks/linkages: tailgate: latch

Component
Latches/locks/linkages: tailgate: latch
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
1,103,209
Reported to NHTSA
2019-05-09
Owners notified
2019-05-23

Defect description

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Safety risk

If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.

Recall campaignNHTSA 19V021000

Steering: linkages: drag: link: connection

Component
Steering: linkages: drag: link: connection
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
795,575
Reported to NHTSA
2019-01-25
Owners notified
2019-03-22

Defect description

Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.

Safety risk

A drag link separation can cause a loss of steering control, increasing the risk of crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.

Recall campaignNHTSA 18V398000

Back over prevention: sensing system: camera

Component
Back over prevention: sensing system: camera
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
1,837
Reported to NHTSA
2018-06-14
Owners notified
2018-08-02

Defect description

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Safety risk

A loss of image in the rearview camera while backing up can increase the risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U56.

Recall campaignNHTSA 18V332000

Electrical system: software

Component
Electrical system: software
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
4,815,661
Reported to NHTSA
2018-05-17
Owners notified
2018-06-04

Defect description

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Safety risk

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Recall campaignNHTSA 18V100000

Power train: automatic transmission

Component
Power train: automatic transmission
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
180,462
Reported to NHTSA
2018-02-08
Owners notified
2018-02-26

Defect description

Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Safety risk

Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

Manufacturer remedy

Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.

Recall campaignNHTSA 17V824000

Equipment

Component
Equipment
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
61,791
Reported to NHTSA
2017-12-21
Owners notified
2018-02-14

Defect description

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Safety risk

If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Manufacturer remedy

Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Service brakes1,84230,000 mi
Electrical system47034,000 mi
Service brakes, hydraulic41660,000 mi
Vehicle speed control32624,300 mi
Forward collision avoidance: automatic emergency braking15313,900 mi
Unknown or other103750 mi
Forward collision avoidance: adaptive cruise control9046,000 mi
Steering8420,000 mi
Power train7418,000 mi
Service brakes, air: antilock: ABS warning light5545,000 mi
Engine3726,018 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip: ABS warning light3151,323 mi
Suspension2153,000 mi
Vehicle speed control: cruise control1642,500 mi
Wheels1356,000 mi
Air bags1136,000 mi
Fuel/propulsion system111,600 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip: control unit/module1140,000 mi
Traction control system1155,000 mi
Electronic stability control (ESC)960,000 mi
Back over prevention: warnings8—
Visibility/wiper610,800 mi
Exterior lighting5—
Service brakes, air: antilock: control unit/module530,000 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip565,000 mi
Structure: body55,400 mi
Engine and engine cooling475,000 mi
Electrical system: integrated trailer brake control224,000 mi
Equipment2—
Forward collision avoidance: warnings2—
Lane departure: blind spot detection2—
Service brakes, electric230,000 mi
Steering: linkages: drag: link: connection2125,000 mi
Tires27,000 mi
Back over prevention123,242 mi
Back over prevention: camera system1—
Back over prevention: sensing system: camera120,000 mi
Electrical system: instrument cluster/panel172,205 mi
Electrical system: 12V/24V/48V battery19,000 mi
Electrical system: body control module: software170,000 mi
Electrical system: instrument panel: speedometer/odometer1200,220 mi
Engine and engine cooling: cooling system: radiator assembly1—
Equipment: electrical: infotainment129,000 mi
Power train: driveline: differential unit145,000 mi
Service brakes, air: antilock144,000 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip: wheel speed sensor/tone ring123,900 mi
Steering: critical fasteners137,000 mi
Tires: pressure monitoring and regulating systems189,000 mi
Tires: temporary/emergency spare tire1111,000 mi
Tires: valve1—
Visibility180,000 mi
Visibility: defroster/defogger/hvac system199,000 mi
Wheels: lugs/nuts/bolts/studs168,000 mi

The 2017 model has 4 times as many complaints as this one. The 2019 model has 14 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Open investigations

An investigation is not a recall. It indicates that NHTSA is currently evaluating an alleged defect but has not reached a final determination.

RQ25003Post Recall Remedy Brake Transmission Shift Interlock (BTSI) Failure

Power train: automatic transmission

Other Ram 2500 model years

202620252024202320222021202020192018201720162015201420132009

All Ram 2500 recalls by year

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.