Model year record

2014 Ram 2500

14 recall campaigns on file for this model year. 500 owner complaints on file.

Recalls

Recall campaignNHTSA 19V347000

Latches/locks/linkages: tailgate: latch

Component
Latches/locks/linkages: tailgate: latch
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
1,103,209
Reported to NHTSA
2019-05-09
Owners notified
2019-05-23

Defect description

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Safety risk

If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.

Recall campaignNHTSA 19V021000

Steering: linkages: drag: link: connection

Component
Steering: linkages: drag: link: connection
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
795,575
Reported to NHTSA
2019-01-25
Owners notified
2019-03-22

Defect description

Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.

Safety risk

A drag link separation can cause a loss of steering control, increasing the risk of crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.

Recall campaignNHTSA 18V332000

Electrical system: wiring

Component
Electrical system: wiring
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
4,815,661
Reported to NHTSA
2018-05-17
Owners notified
2018-06-04

Defect description

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Safety risk

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Recall campaignNHTSA 17V824000

Equipment

Component
Equipment
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
61,791
Reported to NHTSA
2017-12-21
Owners notified
2018-02-14

Defect description

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Safety risk

If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Manufacturer remedy

Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

Recall campaignNHTSA 17V821000

Power train: automatic transmission: lever and linkage: column shift

Component
Power train: automatic transmission: lever and linkage: column shift
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
1,482,874
Reported to NHTSA
2017-12-20
Owners notified
2018-02-26

Defect description

Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Safety risk

Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.

Recall campaignNHTSA 17V562000

Engine and engine cooling: engine: diesel

Component
Engine and engine cooling: engine: diesel
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
443,874
Reported to NHTSA
2017-09-12
Owners notified
2018-02-26

Defect description

Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.

Safety risk

The leaking water pump can increase the risk of an engine compartment fire.

Manufacturer remedy

Chrysler will notify owners, and dealers will replace the water pumps, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T51.

Recall campaignNHTSA 17V499000

Wheels

Component
Wheels
Manufacturer
Streetcar ORV LLC
Vehicles affected
1,765
Reported to NHTSA
2017-08-10
Owners notified
2017-08-30

Defect description

Streetcar ORV LLC, dba American Expedition Vehicles (AEV) is recalling certain 2013-2017 RAM 2500 and 3500 heavy duty trucks, modified by AEV to be equipped with cast aluminum Katla 8.5" road wheels. The outer surface of the wheel may fracture, resulting in rapid air loss.

Safety risk

If the wheel fractures, a loss of vehicle control can occur, increasing the risk of a crash.

Manufacturer remedy

AEV will notify owners, and dealers will replace the wheels with wheels of similar value, free of charge. The recall began on August 30, 2017. Owners may contact AEV customer service at 1-248-926-0256 extension 500.

Recall campaignNHTSA 17V302000

Air bags: side/window: curtain

Component
Air bags: side/window: curtain
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
1,021,279
Reported to NHTSA
2017-05-09
Owners notified
2017-06-26

Defect description

Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.

Safety risk

If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.

Manufacturer remedy

Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.

Recall campaignNHTSA 15V541000

Steering

Component
Steering
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
149,080
Reported to NHTSA
2015-08-26
Owners notified
2016-02-24

Defect description

Chrysler (FCA US LLC) is recalling certain model year 2014 Ram 2500 trucks and 2013-2014 Ram 3500 trucks and cab chassis manufactured October 9, 2012, to July 29, 2014. The affected vehicles may have inadequate welds securing the front track bar frame brackets, which may result in the bracket components separating from the frame.

Safety risk

If the bracket components separate from the frame, the vehicle may be more difficult to steer and control, increasing the risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will inspect and install a reinforcement bracket over the front track bar bracket. This recall began on February 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R46.

Recall campaignNHTSA 15V461000

Equipment: electrical: radio/tape deck/CD etc.

Component
Equipment: electrical: radio/tape deck/CD etc.
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
1,416,903
Reported to NHTSA
2015-07-23
Owners notified
2015-08-25

Defect description

Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.

Safety risk

Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.

Manufacturer remedy

Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.

Recall campaignNHTSA 15V459000

Air bags: frontal

Component
Air bags: frontal
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
1,059,444
Reported to NHTSA
2015-07-22
Owners notified
2015-09-18

Defect description

Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.

Safety risk

This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.

Recall campaignNHTSA 15V460000

Air bags: side/window

Component
Air bags: side/window
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
667,441
Reported to NHTSA
2015-07-22
Owners notified
2015-09-08

Defect description

Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.

Safety risk

Air bags that unexpectedly deploy increase the risk of a crash or injury.

Manufacturer remedy

Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.

Recall campaignNHTSA 14V635000

Fuel system, diesel

Component
Fuel system, diesel
Manufacturer
Chrysler Group LLC
Vehicles affected
315,325
Reported to NHTSA
2014-10-08
Owners notified
2015-04-27

Defect description

Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.

Safety risk

If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.

Manufacturer remedy

Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.

Recall campaignNHTSA 13V486000

Electrical system: instrument cluster/panel

Component
Electrical system: instrument cluster/panel
Manufacturer
Chrysler Group LLC
Vehicles affected
8,370
Reported to NHTSA
2013-10-17
Owners notified
2013-11-25

Defect description

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 RAM 1500, 2500, and 3500 trucks manufactured July 1, 2013, through August 22, 2013. Randomly, the warning lights in the instrument cluster may fail to illuminate as designed.

Safety risk

Inoperative warning lights may not properly warn the driver of vehicle problems, increasing the risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began on November 25, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N59.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Steering9048,110 mi
Engine6212,152 mi
Power train6147,968 mi
Electrical system4413,000 mi
Suspension3835,000 mi
Vehicle speed control314,500 mi
Unknown or other2720,000 mi
Fuel/propulsion system2513,000 mi
Service brakes2123,000 mi
Air bags1839,000 mi
Structure: body1123,000 mi
Wheels1117,000 mi
Tires91,500 mi
Seat belts739,000 mi
Tires: pressure monitoring and regulating systems6500 mi
Fuel system, diesel57,500 mi
Exterior lighting47,000 mi
Electronic stability control (ESC)213,000 mi
Engine and engine cooling2165,000 mi
Equipment2
Power train: automatic transmission: control module (TCM/PCM/TECM)22,787 mi
Structure219,376 mi
Structure: frame and members270,500 mi
Visibility/wiper21,900 mi
Electrical system: instrument cluster/panel1138,000 mi
Exterior lighting: brake lights140,000 mi
Exterior lighting: brake lights: bulbs140,000 mi
Forward collision avoidance: adaptive cruise control1
Fuel system, gasoline12,000 mi
Latches/locks/linkages1
Power train: automatic transmission1230,000 mi
Power train: driveline: driveshaft117,000 mi
Service brakes, hydraulic: pedals and linkages118,000 mi
Steering: linkages112,320 mi
Structure: interior panels: dashboard1138,000 mi
Suspension: front: wheel bearing1100 mi
Tires: valve127,000 mi
Traction control system123,000 mi
Vehicle speed control: accelerator pedal1230,000 mi
Visibility140,000 mi

The 2013 model has 2 times as many complaints as this one. The 2015 model has about 1.5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Open investigations

An investigation is not a recall. It indicates that NHTSA is currently evaluating an alleged defect but has not reached a final determination.

RQ25003Post Recall Remedy Brake Transmission Shift Interlock (BTSI) Failure

Power train: automatic transmission

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.