Known Recalls

Model year record

2002 Toyota Sienna

1 recall campaign on file for this model year. 226 owner complaints on file.

Recalls

Recall campaignNHTSA 10V160000

Structure

Component
Structure
Manufacturer
TOYOTA MOTOR NORTH AMERICA, INC.
Vehicles affected
600,000
Reported to NHTSA
2010-04-20
Owners notified
2010-10-12

Defect description

TOYOTA IS RECALLING CERTAIN MODEL YEAR 1998 THROUGH 2010 SIENNA PASSENGER VEHICLES MANUFACTURED BETWEEN AUGUST 7, 1997 AND JANUARY 4, 2010, CURRENTLY REGISTERED IN OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON DISTRICT OF COLUMBIA, VIRGINIA, WEST VIRGINIA, AND WISCONSIN. THE SUBJECT VEHICLES ARE EQUIPPED WITH THE SPARE TIRE STOWED UNDER THE VEHICLE. IF THE VEHICLE IS OPERATED IN THE COLD CLIMATE REGIONS OF THE UNITED STATES WHERE ROAD SALT IS FREQUENTLY USED, WATER SPLASHED BACKWARDS WITH HIGH CONCENTRATIONS OF ROAD SALT CAN REACH THE SPARE TIRE CARRIER AND CORRODE THE SPARE TIRE CARRIER ASSEMBLY CABLE.

Safety risk

THE CABLE MAY BREAK DUE TO EXCESSIVE CORROSION AND THE SPARE TIRE MAY SEPARATE FROM THE VEHICLE, POSSIBLY RESULTING IN A VEHICLE CRASH.

Manufacturer remedy

TOYOTA WILL NOTIFY OWNERS WITH AN INTERIM LETTER INITIALLY INSTRUCTING THEM TO BRING THEIR VEHICLE TO AUTHORIZED DEALERS TO INSPECT FOR CORROSION. A SECOND NOTICE WILL BE SENT WHEN THE PERMANENT REMEDY IS AVAILABLE. FOR MORE INFORMATION, PLEASE SEE TOYOTA'S AMENDED RECALL REPORT OF JULY 19, 2010. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OCTOBER 12, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Electrical system20100,000 mi
Latches/locks/linkages1981,000 mi
Structure: body: door1985,000 mi
Structure1360,000 mi
Service brakes, hydraulic1180,205 mi
Engine and engine cooling: engine939,523 mi
Structure: body970,000 mi
Latches/locks/linkages: doors: latch818,233 mi
Vehicle speed control898,000 mi
Power train798,000 mi
Tires713,000 mi
Steering680,000 mi
Air bags: frontal468,770 mi
Power train: automatic transmission424,000 mi
Tires: tread/belt463,500 mi
Air bags324,000 mi
Engine3—
Fuel system, gasoline312,300 mi
Service brakes360,000 mi
Service brakes, hydraulic: foundation components: disc: pads35,000 mi
Service brakes, hydraulic: foundation components: drum320,000 mi
Suspension3200,000 mi
Unknown or other315,000 mi
Electrical system: wiring: front underhood2—
Engine and engine cooling2—
Engine and engine cooling: engine: gasoline230,000 mi
Equipment2—
Seat belts22,500 mi
Seat belts: front: retractor237,000 mi
Seat belts: rear/other270 mi
Tires: sidewall2—
Tires: temporary/emergency spare tire265,000 mi
Vehicle speed control: accelerator pedal230,000 mi
Electrical system: alternator/generator/regulator142,000 mi
Electrical system: wiring150,467 mi
Electrical system: wiring: fuses and circuit breakers150,467 mi
Electrical system: wiring: interior/under dash1—
Electronic stability control (ESC)1118,000 mi
Engine and engine cooling: cooling system: hoses/lines/piping/fittings1—
Engine and engine cooling: exhaust system180,000 mi
Engine and engine cooling: exhaust system: manifold/header/muffler/tail pipe1—
Equipment: appliance: air conditioner124,000 mi
Exterior lighting1—
Exterior lighting: brake lights134,006 mi
Fuel system, other1165,000 mi
Fuel/propulsion system1122,727 mi
Power train: automatic transmission: lever and linkage: column shift178,000 mi
Power train: automatic transmission: torque converter181,443 mi
Seat belts: front: buckle assembly178,000 mi
Seats: mid/rear assembly1—
Service brakes, air: drum1—
Service brakes, electric1—
Service brakes, hydraulic: antilock/traction control/electronic limited slip125,000 mi
Service brakes, hydraulic: foundation components118,000 mi
Service brakes, hydraulic: foundation components: disc1—
Service brakes, hydraulic: foundation components: disc: rotor1—
Steering: column177,746 mi
Steering: hydraulic power assist system1—
Steering: linkages: arm: idler and attachment120,000 mi
Steering: rack and pinion1—
Structure: body: door: hinge and attachments130,000 mi
Suspension: front1—
Visibility: glass, side/rear133,000 mi
Visibility: power window devices and controls1—
Visibility: windshield1—
Wheels1—
Wheels: lugs/nuts/bolts/studs129,000 mi

The 2001 model has roughly the same number of complaints as this one. The 2003 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.