Model year record

2020 Toyota Sienna

2 recall campaigns on file for this model year. 63 owner complaints on file.

Recalls

Recall campaignNHTSA 20V682000

Fuel system, gasoline: delivery: fuel pump

Component
Fuel system, gasoline: delivery: fuel pump
Manufacturer
Toyota Motor Engineering & Manufacturing
Vehicles affected
1,525,742
Reported to NHTSA
2020-11-04
Owners notified
2021-01-21

Defect description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Safety risk

If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

Manufacturer remedy

Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.

Recall campaignNHTSA 19V532000

Steering

Component
Steering
Manufacturer
Braun Corporation
Vehicles affected
595
Reported to NHTSA
2019-07-16
Owners notified
2019-07-25

Defect description

Braun Corporation (Braun) is recalling certain modified 2017-2020 Toyota Sienna vehicles. The steering shaft extensions may have been improperly manufactured, possibly causing the extensions to fracture.

Safety risk

If the steering shaft extension completely fractures, it can cause a loss of steering, increasing the risk of a crash.

Manufacturer remedy

Braun has notified owners, and dealers will replace the steering shaft extensions, free of charge. The recall began July 25, 2019. Owners may contact Braun customer service at 1-800-488-0359.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Power train1230,723 mi
Unknown or other8
Engine72,644 mi
Fuel/propulsion system720,000 mi
Electrical system62,644 mi
Structure: body6
Steering32,644 mi
Air bags2
Electrical system: instrument panel: speedometer/odometer2288,044 mi
Fuel system, gasoline24,000 mi
Service brakes2
Visibility: rearview mirrors/devices: exterior2
Electronic stability control (ESC)1
Seats1170 mi
Service brakes, air: antilock: ABS warning light128,000 mi
Wheels114,571 mi

The 2019 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.